IT Support Technician | Network Solutions jobs in United States
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CBIZ ยท 1 day ago

IT Support Technician | Network Solutions

positionMaryland Heights, MO
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

CBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. They are looking for a dedicated IT Support Technician to provide technical support, manage connectivity issues, and assist with IT operations on a project basis.

Bookkeeping and PayrollManagement ConsultingProfessional ServicesSmall and Medium Businesses
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H1B Sponsor Likelynote

Responsibilities

Diagnose and resolve DSL and T1 connectivity issues, as well as troubleshoot routers, computers, printers, phone systems, cabling, TVs, fax, and scanning systems
Provide advanced technical support and exceptional customer service to CBIZ and Edward Jones field staff, home office employees, and management
Assist field service technicians with office relocations, system installations, and modifications
Support field service engineers in new branch office installations
Deliver training sessions for new hires on IT systems and best practices
Follow escalation procedures to ensure timely resolution of installations, relocations, and service requests
Develop and implement high-level technical solutions for mechanical and electrical equipment issues
Manage multiple technical support tasks efficiently and effectively
Serve as a liaison between Edward Jones Corporate Headquarters and field service technicians, ensuring smooth communication and issue resolution
Perform additional duties as assigned to support IT operations

Qualification

Technical supportTroubleshootingIncident tracking softwareMicrosoft Office SuitePublic relations skillsCustomer serviceCommunication skills

Required

Associates degree from an accredited college or technical school
Two to five years of prior job-related experience
Excellent communication, public relations, technical, and troubleshooting skills
Able to use general office equipment
Experience with incident tracking software, and the Microsoft Office Suite

Company

CBIZ

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CBIZ through its subsidiaries, provides professional business services primarily to small and medium-sized businesses, individuals,
dateFounded in 1987
location
Cleveland, Ohio, USA
people-size10001+ employees
web-link
http://www.cbiz.com

H1B Sponsorship

CBIZ has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (1)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
unknown
2003-06-04Acquired
1995-05-05IPO

Leadership Team

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Brad Lakhia
Senior Vice President & Chief Financial Officer
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Ware H. Grove
SVP & CFO
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Recent News

GlobeNewswire
CBIZ Announces Several New Strategic Leadership Appointments to Drive Ongoing Growth
2025-12-18
MarketScreener
CBIZ Releases 2026 Benefits & Insurance Market Outlook Highlighting Rising Costs, Regulations, and Workforce Trends
2025-12-10
thefly.com
CBIZ appoints Christopher Sikora as VP, IR and corporate finance
2025-12-09
Company data provided by crunchbase