Actabl · 3 days ago
Director of Professional Services
Denver Metropolitan Area
Full-time
Hybrid
Director/Executive
$120K/yr - $140K/yr
6+ years expActabl is transforming hotel operations through purposeful innovation, empowering over 10,000 hotel properties worldwide. The Director of Professional Services will lead the strategy, commercialization, and delivery of custom and value-added services, ensuring scalable and financially disciplined engagements while partnering closely with various departments to enhance customer outcomes.
HospitalityIntelligent SystemsSoftware
Responsibilities
Own the strategy, commercialization, and end-to-end execution of Actabl’s custom and value-added professional services offerings outside of core SaaS bundles
Lead the design, pricing, and launch of new service offerings, partnering closely with Sales to evangelize Professional Services across the organization and drive predictable revenue growth and margin performance
Oversee delivery of complex, high-impact professional services engagements, ensuring consistent quality, financial discipline, and customer success at scale
Translate bespoke project work into scalable SOPs, playbooks, and reusable delivery frameworks that reduce effort, improve consistency, and accelerate time-to-value
Partner cross-functionally with Revenue, Customer Experience, Product, and Finance to align service delivery with commercial strategy, improve deal quality, and maximize long-term customer value
Lead, mentor, and develop a high-performing Professional Services organization, fostering a culture of accountability, ownership, and continuous improvement
Drive operational rigor across forecasting, delivery governance, risk management, and portfolio-level performance management
Leverage data, insights, and performance metrics to continuously improve service delivery efficiency, customer satisfaction, and business outcomes
Explore and apply AI tools in your day-to-day work to simplify tasks, accelerate outcomes, and elevate your effectiveness as a leader
Qualification
Required
6+ years of Professional Services leadership experience, including building, scaling, and operating services organizations with measurable revenue impact in a SaaS environment
Proven track record of designing and commercializing scalable service offerings while leading complex, cross-functional initiatives with revenue impact
Strong financial acumen, including margin analysis, forecasting, and revenue recognition, and comfortable owning services performance against targets
Experienced people leader who practices servant leadership and is deeply committed to developing high-performing teams and future leaders
Executive presence and comfortable influencing senior stakeholders and driving alignment through clarity, credibility, and results
Strong technical fluency and can communicate complex concepts to both technical and non-technical audiences
Comfortable using modern AI tools to increase productivity, analyze information, and support decision-making
Strong judgment when working with AI-generated outputs, validating accuracy and relevance
Use AI responsibly, with awareness of security, privacy, and ethical considerations
Align with Actabl's core values, demonstrating servant leadership, customer obsession, strategic thinking, grit, collaboration, adaptability, and a commitment to continuous improvement
Proactive, solution-oriented, problem-solving mindset — 'I'll figure it out.'
Thrive in a small, growing, fast-paced, results-oriented environment and are energized by building something from the ground up
Benefits
Annual bonus
Employer-paid benefits
L&D stipend
Incentive pay for eligible roles
Company
Actabl
Actabl combines business and labor intelligence with a comprehensive operations platform.
201-500 employees
H1B Sponsorship
Actabl has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (5)
Funding
Current Stage
Growth StageLeadership Team
Steven Moore
Chief Executive Officer
J
Jerimi Ford
Chief Product Officer
Recent News
2025-09-23
Company data provided by crunchbase