Northwell Health · 8 hours ago
Patient Access Services Representative
Great Neck, NY
Full-time
Onsite
Entry Level
1+ years expNorthwell Health is a leading healthcare provider dedicated to exemplary patient care. They are seeking a Patient Access Services Representative responsible for registering patients, providing clear explanations of financial responsibilities, and ensuring timely service through collaboration with team members.
ConsultingHealth CareHealth DiagnosticsMedicalPublishing
Responsibilities
Patient Registration
Greets patients and/or visitors to the facility in a courteous manner
Conducts interviews to obtain relevant demographic and insurance data; obtains appropriate signatures on medical, legal and financial forms
Provides copies and interpretation of Hospital policies and regulations to patients including, but not limited to visiting hours, patient rights, services etc
Enters patient information into hospital registration system(s) and verifies accuracy of information. Re-verifies demographics and insurance of recurring patients
Meets established quality standards and adheres to department key performance indicators
Obtains and/ or verifies authorization and referral requirements as applicable
Adheres to all regulatory agency guidelines (i.e HIPAA) and safeguards patient information at all times
Patient Education
Educates patients on out-of-pocket responsibilities
Collects balances, enters payment into collection system and closes batch end of day
Refers patients to Financial Counseling when applicable
Scheduling
Schedules and/or contacts patients for admission, outpatient procedures, tests as applicable
Arranges for transport or escorts patient to room or clinical department as applicable
Clerical Functions
Maintains logs and completes various forms related to internal procedures (i.e birth/ death certificates)
Answers phone calls in a prompt and polite manner
Follow department procedures for patient throughput as applicable and other duties as assigned
Qualification
Required
A High School Degree or GED
Ability to effectively interact with patients, clinical team members, and other team members
Minimum 1 year experience working in any high-volume/high-intensity service industry (e.g., hospital, medical office, hospitality, restaurant, education or retail environment)
Excellent verbal, written, and interpersonal communication skills
Proficiency in Microsoft Office and superior keyboarding skills (approximately 55 wpm); ability to learn and navigate multiple computer systems/ applications
Detail-oriented and a team player
Flexible/adaptable nature to work in a continuously evolving environment
Attendance of mandatory training upon hire and successful passing of cumulative assessment
Preferred
Bilingual language skills preferred based on site location
Previous healthcare experience
Associate's Degree or above
Company
Northwell Health
Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.
10001+ employees
H1B Sponsorship
Northwell Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (18)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$58.3MKey Investors
National Institute of Mental HealthNational Human Genome Research InstituteBreakthrough Discoveries
2025-12-02Grant· $4M
2025-10-23Grant· $3.2M
2025-06-16Grant· $2.3M
Leadership Team
Michael Dowling
President and CEO
Nick Stefanizzi
Chief Executive Officer at Northwell Direct
Recent News
Morningstar.com
2025-12-15
Company data provided by crunchbase