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Optimum Sorting · 5 days ago

Field service engineer Mid-West

Milwaukee, WI

Full-time

Hybrid

Mid Level

$70K/yr - $85K/yr

3+ years exp

Optimum Sorting is a company that provides tailored solutions in a high-tech environment. They are seeking a Field Service Engineer responsible for installing, servicing, and maintaining equipment at customer facilities, while also providing technical training and troubleshooting support.

Industrial Automation

Responsibilities

Troubleshoot and resolve electrical, mechanical, software and sorter programming issues both on site and remote (via phone or remote access)

Give technical training and education to your client on how to set-up the machine, use it and fix first line failures

Give advice on how to maintain the machine

Share your field experiences regarding bottlenecks and how to fix them with your service and engineering colleagues

Travel 140-180 days/year

Report to the service manager

Qualification

Electrical troubleshootingMechanical work experiencePLC programmingBachelor's degreeOffice 365Siemens S7Computer networksClient-centered mindsetFluent EnglishProblem solvingCommunication skillsFlexibilityAdaptability

Required

Located in Mid-West region (either at customers site or home based)

Bachelor's degree (mechanical or electrical) or comparable by experience

3 – 5 years of experience as (service) technician, in which experience in machinery is an asset

Broad technical knowledge base: electrical troubleshooting (3-phase, 1-phase power, low voltage DC) and mechanical work experience, reading of electrical and mechanical drawings

Knowledge of Office 365

Fluent in English, both in writing and verbal

Problem solver with a hands-on and client-centered mindset

Able to work under pressure in stressful situations

Communicative, flexible and adaptable towards working hours and availability for customers