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United Way · 1 day ago

Senior Vice President/Chief Operating Officer

El Paso, TX

Full-time

Onsite

Director/Executive

$80K/yr - $100K/yr

7+ years exp

United Way of El Paso County is committed to improving the lives and futures of all people in the community. The Senior Vice President/Chief Operating Officer will lead operations and strategy, manage high-performing teams, and represent the organization in various public and stakeholder engagements.

EducationHealth CareNon Profit

Responsibilities

Provide leadership and management to a high-performing team of volunteers, staff and community members by clarifying priorities, creating and monitoring progress towards organizational and individual goals

Working closely with the CEO and Board, direct the cultivation, solicitation, execution, and stewardship of UWEPC’s resources

Assist the implementation of corporate partnerships and their employees through new engagement opportunities, existing initiatives and lead the change management process for a successful philanthropy transformation

Assist to engage leadership, Board, and external champions to identify, connect with, and secure new mutually beneficial partnerships across a variety of industries and sectors

Invest time and focus in helping to develop and implement new norms for utilizing our CRM for managing portfolio and account activity, donor outreach, donor research, employee engagement, event attendance, communications, etc

Oversee Engagement (Marketing & Communications); produce compelling digital and printed corporate giving assets to promote our work, elevate our existing partners, and demonstrate the impact of corporate partnership investments

Consult with other United Way markets on best practices and innovations in corporate giving

Attend and participate in community events to strengthen United Way's presence and establish and grow relationships

Oversight of Human Resources functions, including establishing staff benefits and policies designed for attracting and retaining qualified staff

Manage, coach, and develop staff leaders

Perform duties in accordance with UWEPC policies and procedures

Manage department budget and expenses including planning and management of budget line items for specific outcomes

Direct and manage employees, interns, consultants, and volunteers

Ensure staff work plans meet organizational goals and objectives

Counsel and assist staff in professional growth and development within UWEPC and the community. Conduct timely performance evaluations

Serve as general resource to all staff, facilitate internal committees as requested

Implement the goals and objectives of the Board-approved Strategic Plan and on a regular basis, present results and challenges to board and senior staff

Assist in establishing an annual budget plan

Evaluate budget reports vs. actual results and recommend corrective action as required

Oversee the contract approval process to ensure contractual terms and cost effectiveness

Participate in the financial internal control system as required

Manage progress towards revenue goals throughout the year, providing monthly projections against goal, with a strong emphasis on understanding and follow-up of revenue projected

Ensure accurate and detailed donor and account records in order to analyze deployment of resources against objectives; assign relationship management responsibilities throughout the Corporate Partnerships team; assess and evaluate areas of responsibility and adjust resources across all industries and portfolios as needed to drive increased investments and engagement

Provide leadership over the development of community-wide goals, and implement a strategic and cohesive plan for impact to make progress on these goals, all based on an understanding of community needs, an awareness of community resources, and a knowledge of local and national best practice strategies (financial, advocacy, volunteer, other)

Leverage and align UWEPC’s unique strengths and abilities to support the strategies by engaging in relationships and partnerships, and measuring results

Oversee community information assets and needs, and direct initiatives to address development and dissemination of information related to health and human services

Work with board and staff to identify and recruit a diverse and dynamic group of business, academic and community change leaders to support UWEPC’s Community Impact agenda

Oversee collection and tracking of key data points related to United Way’s areas of strategic focus

Provide leadership over the development of direct systems and structures for the investment of the (UWEPC) Community Impact Fund and other small funds

Provide leadership and direction in the design and implementation of integrated strategies that deliver results on United Way’s Community Impact Agenda

Provide leadership, strategy, planning, coordination and implementation of public policy agenda/initiatives, including stakeholder, i.e., Board of Directors, Community Impact Committees, funded agencies, etc., participation

Qualification

Strategic PlanningOrganizational DevelopmentCommunity EngagementLeadershipAnalytical SkillsChange ManagementBudget ManagementProject ManagementBrand StewardshipResults DrivenMission FocusedRelationship-OrientedCollaborationCommunicationProblem SolvingInterpersonal Skills

Required

Bachelor's degree in business, public administration, social sciences, non-profit management, or related field with ten (10) years of senior leadership/management experience or MBA/advanced degree with seven (7) years of senior leadership/management experience

Broad based business background with knowledge and experience in organizational development, continuous quality improvement, and business compliance requirements, preferably with background in each of the managed functions

Demonstrated executive and administrative capability including organizational development and change management experience

Analytical and decision-making skills and an ability to anticipate and develop appropriate recommendations consistent with the desired work environment

Leadership, strategic vision and big picture perspective

Excellent verbal and written communication skills and an ability to create the internal communication systems needed to engage and build staff ownership of the organization's goals and objectives at all levels of the organization

Business perceptive and creative, innovative, critical, and forward-thinking skills

Ability to assume a leadership role while establishing effective working relationships with a broad cross-section of staff and volunteers in a culturally sensitive and respectful manner

Must be able to work a flexible schedule with the possibility of early morning, evening, and weekend work

Must pass a background check

The physical demands described here are representative of those that must be met by an employee

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job the employee is regularly required to sit, talk, and/or hear

Continual use of the hands with wrist and finger movement using a keyboard is required

Specific vision abilities required by this job include long hours viewing a computer monitor screen and occasionally lifting up to 25 pounds

The employee may occasionally travel using personal vehicle and/or work outside normal office environment

Must possess a valid driver's license, current auto insurance, and daily access to reliable vehicle

Experience working in collaborative environments and cross functionally to achieve goals

Strong project management, process improvement, or other applicable experience

Strong analytical skills using data to support decisions

Problem-solver and self-starter who initiates solutions; collaborates and negotiates effectively with team members, partners, and stakeholders

Strong communicator focused on building relationships and leveraging partnerships to advance priorities and initiatives

Personal attributes of honesty, integrity, professional behavior, tact, sense of urgency, and sense of humor

Excellent computer skills with knowledge of MS Office applications (Outlook, PowerPoint, Word, Excel); knowledge of social media and website management platforms i.e. Facebook, Twitter, Snapchat, Instagram, Wix; Strong knowledge of virtual meeting platforms i.e. Zoom, GoTo Meeting, Facebook Live, Microsoft Teams; knowledge of case management software and workflow

Mission Focused: Catalyze others' commitment to the mission to create real social change that leads to better lives and healthier communities

Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal

Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement

Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact

Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network