AAA Auto Club Enterprises ยท 1 day ago
Talent Acquisition Specialist - Call Center & Customer Service
Coppell, TX
Full-time
Onsite
Entry, Mid Level
1+ years expAAA Auto Club Enterprises is seeking a high-volume call center and customer service recruiter to join their dynamic Talent Acquisition team in Coppell, TX. The role focuses on full-cycle recruitment, emphasizing the identification, attraction, and hiring of top customer service talent to meet organizational needs.
Insurance
Responsibilities
Collaborate with hiring managers to understand talent needs and develop effective recruitment strategies
Manage the full-cycle cycle recruitment process from sourcing to screening, interview, and offer
Actively pursue top talent through a variety of methods, including internet research, networking, employee referrals, cold calling, career events, industry associations, and more. This position will require a substantial amount of passive candidate sourcing
Maintain a strong presence on Phenom and Indeed to attract, engage, and build relationships with potential candidates
Production of superior results by meeting or exceeding recruitment hiring goals on a monthly basis
Timely responses and open communication with team members and potential candidates
Qualification
Required
Proficiency with Enterprise Applicant Tracking Systems (ATS)
At least 1-3 years of full-cycle recruitment experience
Current knowledge of Human Resources practices (wage and hour, labor law, etc.) required
Proficiency in Microsoft Office software products (Outlook, Word, Excel, and PowerPoint)
Outstanding interpersonal communication skills with the capacity to build strong relationships with hiring managers
Analytical thinking and the capability to make informed decisions quickly, all while paying close attention to detail
Be viewed as approachable, sincere, resourceful, knowledgeable, supportive, and engaged
A high level of curiosity and emotional intelligence is essential
Preferred
Workday ATS and Phenom CRM experience
Intermediate to advanced knowledge of LinkedIn Recruiter and Indeed Resume
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
Company data provided by crunchbase