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Chubb · 5 days ago

Senior Claim Director-TPA Oversight

Philadelphia, PA

Full-time

Hybrid

Mid Level

$106K/yr - $180K/yr

4+ years exp

Chubb is a world leader in insurance, providing a diverse range of insurance products across the globe. The REH TPA-Oversight Claims Director is responsible for investigating and settling high exposure claims while ensuring excellent customer service and oversight of TPA partners.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of casualty and auto risks

Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit

Drafts Coverage Letters and Large Loss Reports as necessary

Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages

Directs and closely monitors assignments to experts and defense counsel

Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company

Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor

Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable

Travels to conferences, mediations, and trials as necessary

Qualification

Claims handling licensureCommercial general liability claimsCoverage analysisNegotiation skillsWritten communication skillsAnalytical skillsMultitaskingTechnical proficiencyCustomer focusInterpersonal skillsPresentation skillsTeam collaborationAdaptability

Required

Bachelor's degree required

A minimum of 4-6 years experience handling commercial general liability bodily injury claims

Experience in successfully handling severity exposure claims

Strong background and demonstrated ability in dealing with significant coverage matters

Extensive knowledge of claims handling concepts, practices, and procedures

Ability and willingness to travel as needed

Analytical, Detailed Oriented

Customer focus – responsive with an appropriate sense of urgency

Strong Written Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences including coverage letters and large loss reports

Excellent Interpersonal Skills: Ability to establish trust and effective working relationships with others on an external and internal basis

Strong Negotiation and Presentation Skills

Ability to work collaboratively, independently and as part of a team

Ability to multitask and prioritize

Ability to adjust and adapt in an ever-changing environment

Technically proficient

Committed to high standards of behavior and performance