Critical Start · 4 hours ago
Cybersecurity Engineer, Managed Security Services
Washington, DC
Full-time
Onsite
Mid Level
$80K/yr - $110K/yr
3+ years expCritical Start is a cybersecurity company focused on redefining how cybersecurity is approached. They are seeking a Cybersecurity Engineer to provide managed security services, ensuring the smooth operation of clients' security infrastructures while maintaining expertise in SIEM and EDR technologies.
Cyber SecurityInformation ServicesInformation TechnologyNetwork Security
Responsibilities
Keep your industry knowledge up-to-date by maintaining deep expertise in SIEM tools and EDR/XDR products
Deliver our managed services to clients efficiently, working on project-based tasks related to SIEM and EDR/XDR technologies. Collaborate closely with clients to address technical issues, provide value reports, and configure their systems effectively
Offer technical guidance, expertise, and configuration support to clients, helping them maintain strong and efficient SIEM and Endpoint security programs
Assist clients in implementing best practices for deploying and configuring endpoint agents, endpoint security policies, log forwarders, data sources, content, and alerts
Assist clients in enhancing the security of their SIEM and Endpoint products, ensuring alignment with industry standards and our program offerings
Troubleshoot problems related to data source interactions with SIEM technologies and API connections between supported security integrations and our platform (CORR)
Identify chances to automate parts of SIEM and Endpoint engineering tasks to improve efficiency and accuracy
Create and update extensive security documentation, encompassing playbooks, standard operating procedures, and training materials
Keep abreast of the latest security threats and trends, integrating this knowledge into our security solutions. Attain and maintain relevant security certifications
Work closely with fellow cybersecurity engineers, product managers, and architects to devise and implement innovative security solutions that offer the highest level of protection for our clients
Qualification
Required
Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or an equivalent field, or equivalent experience and industry certifications
3+ years of experience with SIEM tools (Splunk, Microsoft Sentinel, Sumo Logic, or Devo)
Familiarity with various security data sources, log formats, and ingestion methods
Experience in creating SIEM content, including alerts, reports, and dashboards
Excellent communication and customer service skills
1+ years of experience with any EDR/XDR solution
Ability to establish rapport and trust with customers, even in discussions about complex technical issues
Proficient in troubleshooting technical issues related to security products
Preferred
3+ years of experience with Cloud Technologies (Azure, AWS, or GCP)
Experience deploying security solutions in an MSSP environment is a plus
Experience with DevOps tools is a plus (Terraform, Ansible, Puppet, Salt Stack, etc.)
Scripting abilities in Bash, PowerShell, Python, or other programming/scripting languages
Benefits
Comprehensive health benefits with generous employer contributions for medical, dental, and vision
Unlimited PTO (Paid Time Off) policy
Paid Parental and Military Leave
Dental and Vision Plan
Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage
Additional Voluntary Life Insurance coverage
401(k) Plan with Matching Program
Mines Employee Assistance Program
Monthly Wellness Initiatives
Optional Pet Benefits Discount Plan
Company
Critical Start
Critical Start is a network security consulting company focused on helping customers improve security capability. It is a sub-organization of Critical Start.
201-500 employees
H1B Sponsorship
Critical Start has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2021 (3)
Funding
Current Stage
Growth StageTotal Funding
$255MKey Investors
Vista Equity PartnersBregal Sagemount
2022-04-12Private Equity· $215M
2019-06-12Private Equity· $40M
Leadership Team
Scott White
Chief Executive Officer
Randy Watkins
Chief Technology Officer
Recent News
thecanadianpressnews.ca
2025-08-30
2025-07-31
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