Crete Carrier Corporation · 7 hours ago
Operations Customer Service Rep
Lincoln, NE
Full-time
Onsite
Entry Level
$49K/yr - $60K/yr
3+ years expCrete Carrier Corporation is seeking a Customer Service Representative who is a problem-solver with strong communication skills and a passion for helping customers. The role involves ensuring timely and accurate order processing, maintaining excellent customer relationships, and coordinating operational duties.
LogisticsTransportation
Responsibilities
Solicit outbound freight to maintain network balance and high service levels
Interact with customers, address concerns, and respond promptly to inquiries
Forecast customer needs and proactively provide solutions
Process customer orders and schedule loading/unloading appointments
Track shipments from pickup to delivery and ensure timely updates
Travel as needed to support customer relationships and operations
Qualification
Required
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Ability to work independently and exercise discretion
Proficiency with Microsoft Office Suite or similar software
Bachelor's degree or 3–4 years of related experience (or equivalent combination)
Valid driver's license and ability to travel
Benefits
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Company
Crete Carrier Corporation
Crete Carrier Corporation includes Crete Carrier, Shaffer Trucking, and Hunt Transportation.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tim Aschoff
President & COO
Kelly Just
Vice President & Chief Accounting Officer
Company data provided by crunchbase