EPC Power Corp. · 1 week ago
Field Service Representative
Poway, CA
Full-time
Hybrid
Entry, Mid Level
$75K/yr - $95K/yrEPC Power Corp. is seeking a Field Service Representative to provide technical and administrative support for customer equipment both on-site and remotely. The role involves maintenance, troubleshooting, repairs, and commissioning of EPC Power conversion systems, ensuring customer satisfaction and compliance with safety policies.
EnergyEnergy Management
Responsibilities
Provide maintenance, commissioning, diagnostic troubleshooting, and repair services while working independently or in a dynamic team environment both on customer sites and remotely
Ensure all customer expectations are met or exceeded. Ensure all on-site activities are carried out in accordance with EPC Power’s recommendations and best practices
Must have basic knowledge of methods and experience in the maintenance and operation of various types of equipment associated with the utility grid
Accurately report and update all equipment histories. Coordinate changes as needed to ensure minimal equipment downtime. Ensure effective communication and reporting to immediate supervision and customers representatives
Solve problems with little to no supervision in a timely manner. Will be aware of procedures and options for identifying sources of information and technical advice
Will have sufficient product knowledge to troubleshoot, repair, and make minor controls adjustments on components and systems
Capable of reading applicable drawings and technical manuals
Work in a productive and collaborative manner to support the Engineering, Sales, and Manufacturing Teams
Ensure all work complies with customer and EPC Power safety policies and procedures. Ensures on-site safety by attending general safety, toolbox safety meetings, and all required safety trainings. Provides suggestions for safety improvements
Travel 25%-75%
Other duties and responsibilities within the scope of position as needed or assigned
Qualification
Required
Bachelor's degree in Engineering, Physics, or similar technical field or years of experience troubleshooting/repairing electro-mechanical systems or equipment
Ability to understand and comply with all customer and EPC Power safety policies
Computer skills, with proficiency in Microsoft software. Salesforce experience is a plus
Willing to travel domestically and internationally overnight, as needed, up to 75% of the time (typically 25%)
Strong problem-solving and troubleshooting skills
Ability to work well within a team and clearly communicate technical progress and challenges
Ability to stand, sit, reach with hand and arms, stoop, kneel, crouch and lift/move up to 50 pounds. Visual and hearing acuity required
Must possess or be able to obtain a US Passport with 3 months of employment
Possess a valid driver's license and an acceptable driving record. Candidates must be physically able to operate vehicles in a safely manner
Preferred
Some energy industry experience preferred, but not required
Experience with AutoCAD Electrical
Familiar with typical commercial and industrial cabinet wiring, documentation, wiring harnesses
Experience with NI/Labview, Python, MatLab/Simulink, and/or C programming
Experience with CANBus and Modbus Communication
Hands on lab skills, prototyping, testing, and cable harness fabrication
Familiar with typical lab equipment including oscilloscopes, multimeters, soldering stations, signal generators, DAQ
Experience commissioning multi-MW energy projects
Experience with typical commercial and industrial electrical power (480Vac, 3p)
Benefits
401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Employee Assistance Program
Flexible Spending Account
Life Insurance
Paid Time Off
Tuition Reimbursement
Company
EPC Power Corp.
EPC Power creates innovative power conversion products that are stable, powerful and smaller than you ever thought possible.
Founded in 2010
201-500 employees
H1B Sponsorship
EPC Power Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Jim Fusaro
Chief Executive Officer
Recent News
2025-10-16
Morningstar
2024-04-24
Company data provided by crunchbase