Puffer-Sweiven ยท 1 day ago
Supervisor, Inside Sales - Pressure Management
Houston, TX
Full-time
Onsite
Mid, Senior Level
2+ years expPuffer-Sweiven is a company that has been delivering quality products and services for process control and automation for over 75 years. They are seeking a Supervisor for their Inside Sales team to oversee and develop sales skills, ensure customer satisfaction, and assist in strategic sales planning.
ElectronicsManufacturing
Responsibilities
Supervise, develop, and train sales skills through monthly team meetings and one-on-one coaching for Inside Sales and Sales Support Staff. Author and conduct periodic performance reviews. Coach the Inside Sales staff in order to achieve high performance
Recommend to the Sales Manager procedures pertinent to the effective and efficient operation of the Inside Sales Department. May assist in the development of corrective action for long term improvement processes
Recommend and maintain work process procedures to ensure superior customer service. Monitor procedures to ensure on-time delivery and customer satisfaction. Analyze sales experiences and successes from one account or event and recommend best practices
Customer Service supervision to include direct supervision of staff, maintain consistency and accuracy of orders, adhere to timeliness of quotations
Perform sales and quotation tasks on selected projects and assigned accounts
Participate in strategic and tactical planning with Sales Manager and/or individual Account Sales Team
Participate in the interviewing, hiring, and training programs for inside sales employees. Coordinate technical and product marketing training, as needed for Inside Sales and support staff
Review and monitor client and market behavior to determine what resources and/or tools can be used to create quantified value for our customers
Interface with other involved parties to assure customer satisfaction. (i.e. principals, customers, other employees)
Assist in the development and implementation of sales plans to accommodate Department goals
May assist in preparing periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion, personnel production, resource allocations, and sales volume ratio to resource
Develop and maintain strong communication with Order Administration and Outside Sales within the pre-award, award, and post-award activities
Assist Outside Sales in pursuit of orders. May assist Sales Associates in troubleshooting orders that require special handling. May act as a resource in resolving customer issues brought to the Department by utilizing excellent Company process knowledge and strong skills in negotiating and selling
May attend meeting with key customers, assisting Outside Sales with maintaining relationships and negotiating deals
Qualification
Required
Two to three years senior inside sales experience or equivalent combination of inside and outside sales experience
Solid leadership skills that exhibit confidence in self and others; inspires and motivates others to perform well
Strong ability to supervise people including motivating, coaching and leading Inside Sales staff
Demonstrates strong self-management skills to include a high degree of professionalism, planning (the ability to organize and manage multiple priorities), and sound judgment; Strong display of initiative and innovation
Strong Customer service skills exhibited in the ability to manage and meet client expectations
Strong communications to include oral, written, presentation, and listening skills
Good analytical, negotiating, and problem-solving skills required
Strong interpersonal skills and the ability to lead and be part of the team
Good business acumen
Approaches leadership role with understanding of doing it right for the Company, the employees and the customer. Highest ethical standards
Strong supporter of the organization's goals and objectives
Strong Computer skill proficiency with Sales Order system, MS Office and other computer tools and programs
Preferred
BS/BA degree in Industrial Distribution or related degree preferred, or equivalent combination of education and experience
Experience sizing and selecting safety relief valves, tank vents, and other pressure protection products
Solid Knowledge of Industry/ Business Climate
Company
Puffer-Sweiven
For over 70 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability.
501-1000 employees
H1B Sponsorship
Puffer-Sweiven has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (3)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Daniel Storey, CPA
Chief Financial Officer
Douglas Sellers
Vice President, Chief Information Officer, and Reliability Solutions Business Unit Leader
Company data provided by crunchbase