CRG · 1 day ago
AR Analyst
Charlotte, NC
Contract
Onsite
Entry Level
$21.63/hr - $21.63/hr
1+ years expCRG is seeking an AR Analyst to manage cash and collection for a dedicated portfolio of customers. The role involves reviewing customer accounts, resolving outstanding invoices, and improving cash flow by communicating with both internal and external stakeholders.
Responsibilities
Reviews assigned customer accounts, sending statements to customers, establish collaborate communication
Responsible for the resolution and management of outstanding invoices and delinquent accounts
Works directly with customers to negotiate payment terms consistent with company practices
Interacts with sales support, customer service, and accounts receivable in reconciling accounts
Serves as the escalation point for customer payment disputes and makes recommendations for write-offs, account adjustments and reconciliation
Audits and analyzes aging reports, tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts
Resolve sand collects overdue account balances and payment discrepancies through research, communication and follow up with customers and/or sales teams
Partners with leadership to make recommendations on account management strategies
Researches invoices for billing accuracy; audit and collaborate with internal business partners to correct disputed invoices
Determines root cause of disputes, report process deficiencies and recommend & execute needed improvements
Responds to customer inquiries in a timely manner; maintain departmental productivity goals
Maintains customer contacts in collections tool
Researches, validates, and submits customer refunds, internal write off requests, cash application offset requests
Properly documents all collection activity in the AR system
Qualification
Required
High school diploma or general education degree (GED)
1-year related experience in freight transportation, logistics or accounting
Solid ability to interpret contracts and research data to determine the root cause of issues
Strong excel skills (v-look up), analytical, problem solving, and reconciliation
Strong organizational and communication skills
Demonstrates attention to detail
Demonstrates strong math aptitude
Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions
Strong aptitude for understanding and analyzing large amounts of data from multiple sources
Produces unambiguous, comprehensive, and accurate interpretations
Writes clearly and informatively. Edits work for spelling and grammar
Presents organized and thorough information and data appropriate for intended audience
Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures
Demonstrates follow-up skills
Provides timely and professional support to all internal/external customers and vendors
Prioritizes regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established time frame
Self-motivated
Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities
Works with minimal supervision
Establishes and maintains effective, collaborative work relationships both internally and externally
Maintains strict confidentiality
Basic knowledge of Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint
Accurately inputs information into and retrieves from the computer
Quickly learns and achieves proficiency in new software applications as needed
Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications
Thorough knowledge of internal company software applications applicable to position/business unit
Acts as subject matter expert and provides training, troubleshooting and other support for software applications managed by business unit
Understands and is familiar with the most widely known and emerging tools, technologies, and social applications
Preferred
Bilingual is a plus
1–3-year experience billing, commercial account receivable experience, or cash applications
Bachelor's degree or equivalent related work or military experience
Advanced computer skills with an emphasis on Microsoft Office (Excel)
Excellent organizational skills with the ability to multitask and prioritize work to meet company and departmental goals
Excellent verbal and written communication skills, including a professional appearance and demeanor, excellent phone etiquette and a good vocabulary
Company
CRG
CRG Corporation is a national Executive Search firm and Staffing agency. For the past three decades, we have supported corporations across the U.S.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jason S. Heller
Chief Operating Officer & Managing Partner
Dianne Gold
Managing Partner
Company data provided by crunchbase