American Diamond Logistics LLC · 1 week ago
Agency Branch Owner
American Diamond Logistics (ADL) is a leading logistics provider delivering customized 3PL solutions across North America. The Agency Branch Owner will be responsible for conducting daily branch operations, cultivating new business opportunities, managing client relationships, and ensuring the safe, efficient, and on-time coordination and delivery of freight services.
Freight ServiceSupply Chain ManagementTransportation
Responsibilities
Solicit and grow customer relationships through cold calls and persistent follow up with prospected leads
Manage and cultivate relationships with both customers and carriers
Be a solutions provider based on customers’ needs
Provide world class customer services and execution to all clients
Collaborate with corporate office to ensure the customers’ needs are met
Effective manage the load life cycle to ensure that loads are closed out and invoiced in a timely manner
Identify opportunities to strengthen our customer relationships by possessing a “Whatever it Takes” attitude
Ensure that the ADL brand is maintained at all times
Qualification
Required
Ability to organize and prioritize workload
Critical thinking skills and process oriented
Strong communication skills (both oral and written)
Strong data analytic and program management skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Organized: Must be highly organized, can multi-task, good time management skills, and attention to detail
Preferred
3+ years of transportation or logistics industry experience