Dunhill Professional Search & Government Solutions · 6 hours ago
Sr. Federal Network Support Engineer - Secret Clearance
Reston, VA
Full-time
Onsite
Senior Level
$68/hr - $72/hr
7+ years expDunhill Professional Search & Government Solutions is seeking a Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role involves advanced operational support, network engineering, technical problem-solving, and ensuring operational excellence for federal cloud environments.
ConsultingHuman ResourcesRecruitingStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Christopher Hanna
Responsibilities
Serve as final escalation point for complex / critical Livesite incidents, customer-reported issues, and deployment incidents
Lead resolution of high-priority incidents affecting PhysNet and FPN network operations with 24x7 coverage requirements
Perform advanced root cause analysis and develop comprehensive remediation strategies
Design and implement solutions for complex networking scenarios involving federal cloud buildouts
Provide technical consultation on ExpressRoute Direct architecture, capacity planning, and optimization
Lead optical SPAN monitoring initiatives and develop advanced mitigation strategies for network performance
Architect end-to-end deployment solutions for Microsoft ExpressRoute devices across multiple sites
Develop and optimize network automation workflows contributing to PNAAS automation initiatives
Design and validate complex configuration implementations for production environments
Lead technical evaluation and integration of Microsoft partner services (ATT, BT, Verizon, Equinix, etc.)
Drive network infrastructure modernization efforts including AZN Systems integration for HWProxy and Scripting Framework
Oversee PulseVPN and Webportal architectural implementations for secure federal environments
Develop advanced troubleshooting methodologies and comprehensive knowledge base articles
Create operational readiness frameworks and testing protocols for new service deployments
Lead post-incident review sessions and drive systemic improvements
Provide technical mentorship to Tier 1 and Tier 1.5 engineers
Contribute to capacity planning and infrastructure scaling strategies
Participate in architectural review boards and technical governance activities
Issue and manage Letters of Authorization (LOAs) with Microsoft’s infrastructure partners
Oversee contract sign-off processes for new Microsoft Partner integrations
Lead complex decom activities for networking infrastructure in federal cloud environments
Manage relationships with Microsoft product groups and partner organizations
Drive continuous improvement initiatives across operational workflows
Participate in on-call rotation providing 24x7 expert-level support
Qualification
Required
Secret Security Clearance Required
U.S. Citizenship Required
Associates Degree or equivalent relevant experience
7+ years of experience in network operations or technical support
Active Secret level clearance
Able to obtain CJIS background check
CompTIA Network+
CompTIA Security+
Azure AZ-900
Strong understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies
Solid knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN)
Experience with network monitoring tools and SPAN/packet capture analysis
Experience with ticketing systems and incident management processes
Strong troubleshooting and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently in a 24x7 operational environment
Strong attention to detail and commitment to documentation standards
Customer service orientation with ability to manage multiple priorities
Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams
Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems
Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees
Exceptional customer service skills
Experience with cloud infrastructure, digital workspace, and storage technology
Preferred
Bachelor's Degree in Information Technology, Computer Science or a related field
Proficiency with network automation concepts and scripting (PowerShell, Python)
Company
Dunhill Professional Search & Government Solutions
Dunhill Professional Search & Government Solutions is an executive search and management recruiting firm.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase