Tadano Pan America · 3 days ago
Sales Administration Manager
Houston, TX
Full-time
Onsite
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expTadano Pan America is seeking a Sales Administration Manager to oversee the day-to-day operations of the Sales Administration function across the Pan-American region. This role is responsible for implementing sales policies and fostering collaboration to support revenue growth while managing a team and building effective relationships.
Real Estate
Responsibilities
Own and lead the Sales & Operations Planning (S&OP) process
Review operational reports and records to manage and forecast department performance
Plan and direct training for team members to support performance development
Conduct regular performance evaluations and provide coaching/feedback
Collaborate with HR to execute disciplinary actions when necessary
Lead and manage the sales administration team to ensure timely, accurate execution of all sales-related administrative tasks
Develop, implement, and maintain policies, procedures, and systems aligned with company goals
Partner closely with the Sales team to understand needs and deliver appropriate administrative support
Analyze sales data to generate performance reports and insights for senior leadership
Build and maintain effective working relationships with key stakeholders, including customers, vendors, and internal teams
Oversee timely and accurate order processing and fulfillment
Monitor inventory levels to ensure alignment with customer orders and delivery expectations
Address and resolve customer complaints promptly and effectively
Manage sales administration budgets and control departmental expenses
Provide training, coaching, and development opportunities for team members
Set and manage customer credit limits per the Credit Manual and JSOX guidelines, escalating exceptions for approval as required
Ensure timely and accurate filing of Lien Protection Security Agreements
Qualification
Required
Bachelor's degree in Business Administration, Sales, Supply Chain, or related field; will consider work experience in lieu of degree
5+ years of experience in sales operations or sales administration, with at least 2 years in managerial or leadership role
Strong analytical skills with the ability to interpret sales data and make strategic recommendations
Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite, especially Excel and PowerPoint
Proven ability to manage multiple priorities in a fast-paced environment
Excellent verbal and written communication skills in English
Demonstrated ability to lead and develop high-performing teams
Preferred
MBA or advanced degree preferred
Experience working within multinational or Pan-American business environments strongly preferred
Spanish and/or Portuguese proficiency is a strong asset
Familiarity with credit policy, JSOX compliance, and lien documentation is a plus
Company
Tadano Pan America
Since introducing Japan's first hydraulic truck crane in 1955, Tadano has become a global leader in lifting and access equipment, helping businesses reach new heights.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brian L Mims
General Counsel and Chief Compliance Officer
Company data provided by crunchbase