TEKsystems · 18 hours ago
It Technician
Cherry Hill, NJ
Full-time
Onsite
Entry, Mid Level
$22/hr - $25/hr
2+ years expTEKsystems is a leading provider of business and technology services, dedicated to helping clients activate ideas and solutions for transformation. They are seeking an IT Technician to provide technical support, maintain equipment, and ensure efficient IT operations.
Information Technology
Responsibilities
Setup, install, and maintain applications, networked devices, computer workstations, laptops, printers, phones, tablets, cabling, and other equipment
Troubleshoot and support applications, networked devices, computer workstations, laptops, printers, phones, cabling, and other equipment. Escalate as necessary
Provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software, and peripherals
Provision and disable user accounts, reset and update passwords, modify group memberships, and manage Office 365 membership and mailboxes
Administer IT support request ticketing system. Assign, modify, update, and escalate support tickets. Follow up to ensure that technical requests are being addressed in a timely manner
Assist with maintenance of cellular and office phones. Setup accounts create extensions, mailboxes
Participate in regular meetings with the other members of the IT Department to discuss project status and outstanding issues
Identify opportunities that can improve efficiency of business processes
Investigate and resolve workstation and application related issues
Provide first level support, assist in troubleshooting application and system issues
Maintain a working relationship with all business departments and IT team members
Follow company safety and health guidelines and other company policies
Travel to other office locations may be required
Maintain a valid driver’s license. Always ensure HR has a copy of a current, valid license on file
All other duties and responsibilities as assigned
Qualification
Required
2 or more years related work experience in helpdesk environment
Knowledge and experience with PCs, some servers, network, and software
Data cabling in switch closets
Experience working in IT management tool
Microsoft desktop operating systems
Tablets / Android & Apple
Mobile Phones / Android devices
Microsoft Office 365 Support & Administration
Active Directory / Entries, Password Reset's
MDM / Maas 360
Deployment Software / SmartDeploy
Personally motivated, aggressively goal-oriented focus
Superior interpersonal skills, ability to work well with others
Excellent oral and written communication skills
Detail oriented organizational skills
An ability to understand complex issues and learn quickly
Adaptability, flexibility, and creativity
Mature professional attitude
Professional appearance
Ability and willingness to accept direction and work in a team environment
Requires valid driver's license
Preferred
Must have reliable transportation
Go getter attitude
Great people skills
Accepts feedback
Has the ability to adapt
Personable and Professional
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase