Voya Financial · 4 days ago
Sr. Plan Manager (Corporate Mid-Market)
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $101K/yr
5+ years expVoya Financial is committed to providing financial opportunities for everyone. The Sr. Plan Manager will manage all aspects of Corporate Mid-Market MEP/PEP plans, maintain relationships with clients, and contribute to increased profitability.
Financial Services
Responsibilities
Serves as primary customer contact for specific sponsored MEP/PEP plans; handles more complex and sensitive cases
Resolves service and communication issues through direct contact with sponsors, other customers, and internal functional units (money in, money out, technical services)
Participates in relationship management with plan sponsors and customers
Collaborates with sales, record keeping and operations staff to ensure plan alignment
Contributes to product development and process improvement efforts; promotes all feasible products, services and automation based on client assets
Directly resolves complex service and communications issues with customers; manages highly sensitive and key at risk clients
Identifies and assists with plan retention opportunities, sponsors, distribution and TPAs
Supports supervisor, in training and mentoring to new employees
Some travel may be required to attend Client meetings (e.g., finals)
Other duties as assigned
Qualification
Required
Bachelor's degree in business administration or equivalent
5+ years financial services industry experience
Customer Services experience/skills
Experience with managing highly sensitive and key at risk clients
Benefits
Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year
Company
Voya Financial
Voya Financial is a financial services company that specializes in the fields of retirement, investments, and insurance.
5001-10000 employees
H1B Sponsorship
Voya Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (1)
2021 (5)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-01Acquired
2013-05-02IPO
Leadership Team
Heather Lavallee
CEO
Michael Katz
Executive Vice President, Chief Financial Officer
Recent News
2026-01-16
2026-01-09
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2025-12-24
Company data provided by crunchbase