TEKsystems · 2 days ago
Helpdesk Support Specialist
Burlington, VT
Full-time
Hybrid
Entry Level
$18/hr - $22/hr
1+ years expTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. This position is responsible for providing remote technical support and troubleshooting for users, ensuring effective operation of the organization’s computer systems.
Information Technology
Responsibilities
Providing remote technical and general computer support to all users of the organization’s computer systems
Software/hardware support
A general understanding of all IT supported applications
A more in-depth understanding of the general desktop tools
The ability to troubleshoot a wide variety of problems
The use of remote troubleshooting tools
The accurate logging of all support requests
Incident escalation
Coordination of services with other IT staff
Provide front line support for a large number of applications in a complex technological environment
Qualification
Required
1-3 years' help desk support experience
Customer service and team mentality
Active Directory and virtual desktop experience
Preferred
Epic/hospital support experience is not required but considered a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase