HubSpot · 1 day ago
Director, People Operations Enablement & PMO
United States
Full-time
Remote
Director/Executive
$177K/yr - $283K/yr
10+ years expHubSpot is an AI-powered customer platform dedicated to helping organizations grow better. In this role, you will ensure People Operations can scale effectively by managing the enablement and execution of service delivery models, while leading cross-functional initiatives to enhance employee experiences.
AnalyticsCopywritingMarketingSaaSSocial Media
Responsibilities
Serve as the PMO for People Operations, providing clear visibility into priorities, dependencies, risks, and progress across initiatives
Lead complex, cross-functional work including service migrations, operating model changes, and platform or process enhancements
Establish execution discipline through governance models, operating rhythms, and executive-level stakeholder communication
Partner closely with People Ops leadership, Service Delivery, HRIS, IT, and Analytics to align strategy with execution
Own the knowledge enablement strategy that powers Tier 0 experiences and supports Service Delivery
Oversee enablement of People Ops technology, with ServiceNow as a core platform supporting workflows, knowledge, SLAs, reporting, and automation
Drive operational excellence through service migration planning, SLA management, quality controls, compliance readiness, and end-to-end process optimization
Qualification
Required
10+ years of experience in People Operations, HR Transformation, Shared Services, Enablement, or Enterprise PMO roles
Proven success leading complex, cross-functional initiatives with senior and executive stakeholders
Strong PMO and execution leadership skills, including governance design and dependency management
Hands-on experience with ServiceNow in an HR or service delivery context
Experience building or scaling knowledge management, operational excellence, and process optimization frameworks
Strong written and verbal communication skills
Comfort operating at the intersection of people, process, and technology
Preferred
Experience using analytics to drive operational insight
Exposure to automation and AI-enabled service delivery
Experience operating in a global or scaled People Ops environment
Background in compliance enablement or audit readiness
Benefits
Equity plan to receive restricted stock units (RSUs)
Overtime pay
Flexibility and connection
Accommodations or assistance due to a disability
Company
HubSpot
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
5001-10000 employees
H1B Sponsorship
HubSpot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (125)
2023 (101)
2022 (107)
2021 (43)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$100.5MKey Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO
2012-11-05Series E· $35M
2011-03-08Series D· $32M
Leadership Team
Yamini Rangan
Chief Executive Officer
Dharmesh Shah
Founder and CTO
Recent News
2026-01-12
2026-01-09
Company data provided by crunchbase