Publix Pharmacy ยท 23 hours ago
PTS Support Technician - Corporate Support - Orlando, FL
Orlando, FL
Full-time
Onsite
Entry, Mid Level
$24.50/hr - $33.80/hr
1+ years expPublix Super Markets, Inc. is the largest employee-owned company in the U.S., with a dynamic technology team delivering innovative solutions. The PTS Support Technician will provide IT technical support for corporate locations in Orlando, primarily focusing on the installation, repair, and maintenance of IT hardware.
Retail
No H1B
Responsibilities
Perform installation, repair, and preventive maintenance of IT hardware including:
Desktop computers
Servers
Laser and thermal printers
Point of sale systems
Barcode scanners
Weighing devices
Networking systems
Support Publix corporate locations through on-site visits
Travel between locations to perform technical tasks
Work a schedule of Monday through Friday, 8:00 am - 4:30 pm, with occasional night and weekend work, as needed
Augment support in other geographic areas when required
Qualification
Required
Candidate must live in the Orlando, FL area, or surrounding area, or must be willing to relocate there upon acceptance of the position
Associate degree in information technology or equivalent experience
1+ year of PC/Technical support experience
Understanding of IT hardware and industry standards
Understanding of Windows Operating Systems
Understanding of MS Office 365 and associated applications
Understanding of thermal and laser printing
Understanding of Active Directory
Analytical and troubleshooting skills
Cable management and troubleshooting skills
Computer and electronic equipment installation skills
Must be at least 21 years of age
Must have a valid driver license and maintain an excellent driving record
Ability and willingness to be on call, work evenings, weekends and holidays as needed
Ability to lift to 75 lbs
Ability to climb and work on a ladder
Ability to crouch, kneel and work in confined areas for extended periods
Ability to use hand and power tools
Preferred
Certifications in the field of electronics or Computer Science, such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
3+ years of PC/Technical support experience
Experience using problem reporting and ticketing systems
Understanding of the Publix corporate environment
Experience supporting Active Directory
Experience using SAP
Benefits
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Company
Publix Pharmacy
Publix proudly launched its first pharmacy in 1986. Today, we have expanded to over 1,300 locations, opening up to 40 new ones annually.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase