Order Specialist jobs in United States
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Integration International Inc. · 6 days ago

Order Specialist

Integration International Inc. is seeking an Order Specialist to join their team. The role involves managing customer orders, coordinating with various functional areas, and ensuring customer satisfaction through effective communication and problem-solving.

Information Technology
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H1B Sponsor Likelynote
Hiring Manager
Alex Sheikh
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Responsibilities

Take customer order entries, and assigned to other team members
Interpreting requests and assigning from there
Instrumentation materials are made at this factory
Very engineering plant/factory
Team culture 20 people on the team
Composed of CSR and Planning/ Purchasing
Diverse team from different backgrounds/cultures
Collaborative environment, everyone will have an opportunity to help lead and join team meetings
Interfaces with internal and external customers, including coordinating activities with functional areas, manufacturing, sales, distribution and field service
Accurately and expeditiously handles all customer complaints and inquires, including status, production, delivery and billing inquires
Performs all order error/processing and maintenance functions for order-base and proposal-based orders
Coordinates with customer regarding product selection, placement of order, delivery schedules, and expediting
Pro-actively solves problems with customer interaction that results in positive feedback and improved relationship
Provides product information which may include some technical information
Utilizes and maintains information in systems including SAP, Quote to Cash, Intranet, SAP, Buy Automation, Extranet, any Shared Drive and External Accounts Websites

Qualification

SAPMicrosoft WindowsMS WordMS ExcelMS AccessMediation skillsIndependenceVerbal communicationWritten communicationNegotiation skillsFacilitation skillsFlexibilityRelationship building

Required

Have excellent verbal and written communication skills
Are flexible and have the proven ability to prioritize work, work independently and meet deadlines
Have the ability to foster and maintain a good working relationship with people outside and inside of the Company
Have strong mediation, negotiation and facilitation skills
Have working knowledge of computer operating systems, specifically Microsoft Windows
Have experience with standard business application software including MS Word, MS Excel and MS Access

Preferred

SAP experience is preferred

Company

Integration International Inc.

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Integration International is an information technology company offering IT solutions and services.

H1B Sponsorship

Integration International Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (3)
2021 (1)

Funding

Current Stage
Late Stage
Company data provided by crunchbase