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United Food Bank · 1 day ago

Development Manager - Waste Not (fundraising)

Mesa,AZ,US

Full-time

Hybrid

Mid Level

3+ years exp

United Food Bank is dedicated to cultivating sustainable food systems that help people and the planet flourish. The Development Manager will be responsible for building and managing relationships with individual and corporate donors to enhance fundraising efforts and ensure donor engagement with Waste Not's mission.

CharityCommunitiesEducationFood DeliveryNon ProfitService Industry

Responsibilities

Ensure that those who contribute to Waste Not feel appreciated and aware of the impact of their gifts through timely, personalized, and donor-centered communication

Coordinate team stewardship efforts to thank donors, including assignment of phone calls, videos, handwritten notes, and special touchpoints, includes coordination of monthly board member stewardship, activities tracking, and completion and effectiveness of stewardship activities

Create relationships with and secure sponsorships from corporations, as needed. Coordinate annual giving campaigns. Engage a portfolio of individual donors and prospects, including developing individualized cultivation and stewardship plans based on donor interests, giving history, and donation level

Provide exceptional customer service to donors who contact Waste Not with questions regarding their giving, fielding donor inquiries via telephone, correspondence, and email. Resolve donation issues, such as returned checks, invalid credit cards, incomplete gift information

Research and implement strategies for lapsed donor engagement and new donor recruitment. This may include targeted appeals, reactivation outreach, and donor upgrade strategies

Design and execute Salesforce queries, pull data, and create reports to aid in stewardship activities and analysis of donor activity, retention, appeal response analysis, progress to annual goals, and extractions of data from the database for analytical purposes

Prepare donor briefings, talking points, and follow-up materials for the Executive Director and Board members to support donor cultivation and solicitation

Qualification

Non-profit fundraisingDonor relationship managementSalesforceData analysisMicrosoft OfficeCustomer serviceVerbal communicationTeam collaborationCreativity

Required

Passion for alleviating hunger and aligning with our United Food Bank mission and values as well as the mission of Waste Not

Associate's degree or equivalent combination of education and experience

Ability to segment and organize data to create a cohesive narrative that drives strategy

Excellent verbal communication skills and the ability to communicate effectively with people of diverse backgrounds and socio-economic levels

Intermediate computer skills and comfort level with Microsoft Office (Word, Excel, PowerPoint, and Outlook), Canva, Google Suite, and Salesforce or other CRM database

Ability to be professionally autonomous and also work within a team

Ability to sit at a computer for 8 hours a day, doing repetitive motions on a keyboard

Ability to travel (locally) up to 50% a year to meet with donors, partners, and board members

Preferred

A bachelor's degree is desired but not required

A minimum of three years of non-profit fundraising, development, community relations, customer service, or relevant experience preferred with demonstrated experience working directly with individual donors