Resorts World Las Vegas · 15 hours ago
Receptionist, Awana Spa & Wellness
Las Vegas, NV
Part-time
Onsite
New Grad, Entry Level
$0/yr - $0/yr
0+ years expResorts World Las Vegas is seeking a Spa Receptionist to provide exceptional guest service and enhance guest satisfaction. The role involves welcoming guests, scheduling appointments, and ensuring a luxury experience while maintaining knowledge of the spa's offerings.
HospitalityHotelLocation Based ServicesTravelVacation Rental
No H1B
Responsibilities
Welcome and interact with guests as they call, enter and exit the facility
Check-in guests and notify team members of guest arrival
Provide a luxury experience while engaging conversations with guests and team members
Provide basic knowledge of attractions/restaurants in the Las Vegas area and provided by Resorts World Las Vegas
Maintain up-to-date knowledge of facility products, features and amenities
Schedule all spa appointments and provide guest information on available products and services
Process payments for guest services ordered from the spa
Ensure all areas of the spa and fitness center are kept clean and well maintained
Attend and participate in support training and staff meetings
Obtain and maintain position-specific licensing
Ensure all Resorts World core values and property and department standards are implemented and applied
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc
Other duties as assigned
Qualification
Required
Interact with all guests in a luxury setting, using elegant language and behavior
Ability to multi-task, to engage with guests and also operate the spa booking system and phone lines
Ability to effectively communicate in English
Ability to work varied shifts, including nights, weekends and holidays
Polished appearance and demeanor
Excellent customer service skills
Must be able to work in a fast-paced environment
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures
Ability to work in a standing position for over 50% of the scheduled shift
Attention to detail to ensure all information is confirmed for guest reservations
Knowledge of spa services and amenities to assist with any guest questions or requests
At least 18 years of age
High School Diploma or equivalent
Minimum six months of Customer Service experience
Proof of eligibility to work in the United States
Position required licenses, Southern Nevada Health District Food Handlers Card
Preferred
Experience working as a Spa Receptionist
Working knowledge of spa booking system(s)
Working knowledge of Opera and/or HotSOS
Previous experience in a large, luxury resort setting
Company
Resorts World Las Vegas
Resorts World Las Vegas is a resort, mall, and casino on the Las Vegas Strip in Winchester, Nevada, United States.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Lou Dorn
Chief Legal Officer and Corporate Secretary
Recent News
2026-01-11
ReviewJournal
2025-12-31
Company data provided by crunchbase