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Goodwill Industries of South Florida · 7 hours ago

Senior Business Operations Manager

Miami, FL

Full-time

Onsite

Senior Level

Goodwill Industries of South Florida is seeking a Senior Business Operations Manager responsible for overseeing operational support functions that drive organizational growth and compliance. This role includes managing contracts, pricing strategy, and regulatory compliance, while ensuring a high-performing team and alignment with executive leadership.

ApparelLaundry and Dry-cleaningLogisticsNon Profit

Responsibilities

Drive the execution of cross-functional business initiatives in support of growth, compliance, and performance excellence in the key areas of pricing, contracts management, and program compliance functions

Serve as a thought partner to executive leadership on systems, process improvements, and resource planning

Represent the VP of Business Development in enterprise-wide initiatives and operational planning efforts

Oversee full lifecycle management of all organizational contracts and agreements, including federal, state, municipal, and commercial service agreements, including but not limited to NDAs, MOUs, subcontracts, and partner agreements

Supervise the Contracts Management team responsible for the day-to-day administration, renewals, and compliance monitoring

Provide oversight and risk management for the full lifecycle of commercial and federal contracts and partner agreements

Lead policy development for review processes and contract compliance

Serve as initial escalation point for negotiation, legal review, and contract dispute resolution, and senior-most reviewer of all contractual terms, proposals, and compliance frameworks before executive signature

Develop and ensure appropriate structure and processes are in place to support a strong contracts management process with organizational compliance

Lead the pricing strategy development and cost modeling for assigned Government proposals and renewals

Manage a centralized pricing repository and approval process across the organization

Collaborate with Finance and Operational leaders to ensure pricing aligns with organizational goals and accounting best practices

Lead budget development, execution, and financial tracking and reporting in support of the VP of Business Development

Review and approval authority at authorized levels for departmental requisitions, invoices, and adjustments in support of the VP of Business Development to ensure timely and appropriate fiscal accountability

Serve as the organization’s lead for all matters related to AbilityOne and RESPECT compliance, including direct labor ratio monitoring, product/service eligibility, operational alignment with NPA requirements, and Procurement List tracking

Act as the primary liaison for Program compliance audits

Lead internal readiness reviews to ensure enterprise-wide compliance

Ensure the organization’s activities comply with AbilityOne and RESPECT regulations and policies

Provide analytical, contractual, and pricing support to Business Development opportunities

Manage intake and execution of proposals, teaming agreements, and customer data analysis

Coordinate opportunity development and seamlessly manage the handoff of opportunities post-capture from the business development team to the operational team

All other duties assigned

Qualification

Contracts ManagementPricing StrategyRegulatory ComplianceBusiness Development SupportFinancial TrackingStrategic LeadershipAnalytical SkillsProcess ImprovementTeam Management