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Vanguard · 20 hours ago

Senior Process Improvement Analyst

Malvern, PA

Full-time

Hybrid

Senior Level

5+ years exp

Vanguard is a company dedicated to the long-term financial wellbeing of its clients. They are seeking a Senior Process Improvement Analyst to lead complex process improvement initiatives, leveraging methodologies like Lean and Agile to enhance business processes and support strategic initiatives.

FinanceFinancial Services

No H1B

Responsibilities

Develops and applies process definition, improvement and design methodologies to identify, analyze and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction, etc. Leverages technical expertise to coach other process improvement crew through initiatives

Concatenates process improvement data and uses key metrics to measure outcomes

Manages process improvement initiatives from inception through implementation ensuring deadlines are met. Defines scope and requirements, establishes timeline, and ensures timely completion of deliverables

Develops documentation to support analysis and improvement including business requirements, functional specifications, process maps, and gap/problem analyses

Develops and manages effective working relationships with internal clients (primarily senior leaders) and key stakeholders

Supports the development of training and/or change management materials and activities to support new processes and procedures

Coordinates follow-up meetings for project teams using process improvement tools to ensure work is completed and improvements are maintained. Plans and implements quality assurance and compliance processes

Participates in special projects and performs other duties as assigned