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Southwest Strategies Group · 19 hours ago

Resource Officer

San Diego,CA,US

Full-time

Hybrid

Mid Level

$85K/yr - $110K/yr

3+ years exp

Southwest Strategies Group is seeking a full-time Resource Manager to support resource planning and staffing coordination across various teams. The role involves managing resource allocation, providing visibility into capacity and utilization, and ensuring effective staffing decisions to maintain operational efficiency.

AdvertisingMarketingPublic Relations

Responsibilities

Manage resource allocation and staffing across all agency teams for new and existing projects, including account staff, creative and digital

Provide agencywide visibility into resource capacity and utilization, supplying data, reporting, and recommendations to leadership to support day-to-day resource needs, staffing decisions and forward planning

Own day-to-day resource allocation and traffic management for the creative and digital teams, assigning work, balancing workloads and adjusting resources as priorities shift

Assign staff to projects based on skill set, availability, experience level and project priority

Maintain and update agencywide staffing plans, schedules and utilization forecasts

Balance short-term project demands with long-term capacity planning and team sustainability

Track individual and team utilization; identify over- or under-utilization trends and proactively flag risks

Partner with leadership to address bandwidth constraints, staffing gaps or burnout risks

Serve as the central point of coordination between project managers, vertical leads and leadership regarding resourcing needs and priorities

Facilitate regular resourcing meetings to review priorities, timelines, conflicts and upcoming work

Support new business and proposal efforts by providing staffing plans, utilization estimates and feasibility assessments

Own and maintain resourcing data within time tracking systems; ensure accuracy, visibility and consistency

Improve resourcing workflows, tools, templates and reporting to increase efficiency and transparency

Support onboarding, offboarding and freelance/contractor planning as agency staffing needs evolve

Other duties as assigned

Qualification

Resource managementOperations managementProject managementProject management certificationMicrosoft OfficeResourcing softwareDiplomacyJudgmentUnderstanding agency workflowsCreative workflowsOrganizational skillsAttention to detailTime managementCommunication skillsInterpersonal skillsCollaboration skills

Required

Typically 3+ years of resource management, project management or operations management experience, preferably in an agency or consulting environment

Bachelor's degree or higher in communications, public relations, marketing, business, management or a related field

Proficiency with Microsoft Office (Word, PowerPoint, Excel)

Experience with project management and resourcing software (e.g., Workamajig, Kantata, BigTime, etc.)

Familiarity with creative, digital and production workflows

Managing resources across multidisciplinary teams

Understanding agency workflows and cross-functional dependencies

Strong organizational skills, attention to detail and time management

Ability to manage competing priorities in a fast-paced environment

Excellent communication, interpersonal and collaboration skills

Ability to navigate resourcing decisions with diplomacy and sound judgment

Preferred

Project management certification preferred (e.g., PMP, IPMA, or similar)

Understanding of agency environment preferred

Company

Southwest Strategies Group

Southwest Strategies Group is one of the most respected, recognized and successful public outreach and communications firms in the Western United States.

Founded in 2000

San Diego, California, USA

51-200 employees