Rootshell Inc · 6 hours ago
Technical Program Manager
Santa Clara, CA
Contract
Hybrid
Senior Level, Lead/Staff
8+ years expRootshell Inc. is a recognized provider of professional IT Consulting services in the US, and they are actively seeking a Technical Program Manager. The role involves owning product specifications, collaborating with various functions to ensure seamless product development, and acting as a domain expert within the organization.
Information TechnologyProfessional ServicesSoftwareWeb Design
Hiring Manager
Sid K
Responsibilities
Own the delivery and quality of product specifications including product requirements, project epics and user stories. Own product backlogs to drive continuous improvements and product capabilities and features
Serve as a bridge among functions – business, R&D, IT Architecture, engineering, QA – ensuring seamless product development. Collaborate closely with engineering teams throughout the product life cycle
Act as a domain expert and go-to leader within the organization
Analyze case trends and engineering escalations to identify patterns, prioritize fixes, and influence the product backlog
Qualification
Required
8+ years of product management or Business solution analysis experience in technology or IT CX
Specific focus on Customer support and success, entitlement management, and consumption management
Experience in or more of the following areas is a must: Entitlement management systems, subscription lifecycle management, usage tracking and metering, Customer support and success
Working knowledge of billing models, integration with CRM, ERP, and billing systems
Bachelor's or Master's degree in Computer Science, Engineering, or a related field
Strong technical background with understanding and/or hands on experience in software development, databases and SQL, cloud platforms, programming languages, and Microservices
Excellent communication and presentation skills, with the ability to effectively articulate progress to diverse audiences
Proficiency in Agile/Scrum methodologies, with experience leading sprint planning, daily stand-ups, and retrospectives
Must be local to the SF Bay area to be onsite
Preferred
Locals Preferred
Company
Rootshell Inc
Rootshell Inc is an IT consulting and solutions company dealing with web solutions, enhancement of existing software applications.
51-200 employees
H1B Sponsorship
Rootshell Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (21)
2023 (10)
2022 (14)
2021 (15)
2020 (23)
Funding
Current Stage
Growth StageLeadership Team
V
Vijay Gopineedi
Chief Executive Officer and Serial Entrepreneur ( Investor in Deepfactor ,acquired by CISCO
Company data provided by crunchbase