AmTrust Financial Services, Inc. · 3 days ago
Business Systems Analyst II
Greater Cleveland
Full-time
Onsite
Mid Level
$67K/yr - $95K/yr
4+ years expAmTrust Financial Services, Inc. is a company focused on aligning complex business needs with advanced IT solutions. The Business Systems Analyst II will serve as a strategic partner, facilitating communication between stakeholders and IT teams while managing comprehensive requirements to support organizational strategy.
FinanceFinancial ServicesInsurance
Responsibilities
Act as the primary liaison between stakeholders, sponsors, and IT project and delivery teams, facilitating strategic alignment across all stages of the project lifecycle
Engage with business to assess detailed business requirements and convert them into functional specifications for system improvements and new implementations
Act as a subject matter expert in assigned business domains and systems, providing guidance and thought leadership across critical initiatives
Communicate and coordinate with cross-functional teams to assess and manage changes and enhancements that impact data integrity, workflow optimization, and business functionality
Participate in the analysis and diagnosis of application issues, orchestrating resolution efforts to ensure solutions are robust, scalable, and aligned with business goals
Provide ongoing support and troubleshooting for implemented systems and enhancements, directing resolution efforts to maintain system viability and performance
Champion transparency and stakeholder engagement by facilitating communication through agile methodologies and best practices
Utilize SQL to facilitate data analysis and derive actionable insights
Participate in demand planning and steering committees, playing a key role in evaluating, analyzing, and sizing business work requests
Oversee the collection and definition of requirements, translating them into comprehensive functional design documents, while supporting design and test planning
Produce advanced documentation, including business requirements documents, process models, data mapping, and use case diagrams, to support complex functional requirements
Formulate detailed User Stories with thoroughly defined Acceptance Criteria, ensuring clarity and completeness for development teams
Collaborate closely with Architects, Developers, Quality Assurance teams, and end users to validate that developed functionality fulfills requirements and business objectives
Foster enterprise-wide collaboration with key stakeholders, including underwriting, actuarial, finance, and IT, to identify system needs and recommend strategic process improvements
Conduct gap analyses and suggest solutions to improve operational efficiency, meet regulatory requirements, and support standard practices
Facilitate user acceptance testing (UAT), training sessions, and post-implementation support, ensuring seamless adoption and sustained success of new systems
Ensure rigorous adherence to data privacy standards, regulatory requirements, and internal governance policies across all initiatives
Qualification
Required
Bachelor of Science Degree or equivalent business experience required
4 years minimum of business analysis or equivalent
Proven track record of applying a wide range of industry leading business analysis techniques to drive strategic initiatives and complex projects
Demonstrated expertise in evaluation and delivering strategic recommendations to optimize complex business and systems processes, ensuring alignment with organizational objectives and industry best practices
Proficient with using end to end life development lifecycle and team/project management tools such as Azure DevOps, Jira or Confluence
Experience overseeing all phases of the SDLC, from requirements gathering and design through testing and ongoing support, with success, in an agile environment
Ability to articulate complex concepts to both business and technical audiences through both verbal and written channels
Expertise in fostering effective collaboration with Project Sponsors, governance stakeholders, Core Project and Delivery Teams
Proven ability to operate with minimal oversight, while also driving collaboration and coordination across teams
Must be proficient in tools used to support business analysis including Word, Excel and Visio
Preferred
Property and Casualty Insurance experience and knowledge of Property & Casualty Insurance products, systems, workflows and processes strongly preferred
Benefits
Medical & Dental Plans
Life Insurance, including eligible spouses & children
Health Care Flexible Spending
Dependent Care
401k Savings Plans
Paid Time Off
Company
AmTrust Financial Services, Inc.
AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company.
5001-10000 employees
H1B Sponsorship
AmTrust Financial Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (3)
2022 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-11-13IPO
Leadership Team
D
Daniel Pacicco
Executive Vice President, Chief Financial Officer
Carl Canales
Executive Vice President - North American Field Operations
Recent News
2025-11-07
2025-11-05
Company data provided by crunchbase