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Northeastern Illinois University · 5 days ago

Production Manager

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$62K/yr - $62K/yr

3+ years exp

Northeastern Illinois University is seeking a Production Manager for its Student Union, Events and Conference Services department. The Production Manager will manage production operations in the Recital Hall and Auditorium, provide production support for various events, and supervise staff to ensure successful event execution.

Higher Education

H1B Sponsor Likely

Responsibilities

Manages production operations in the Auditorium and Recital Hall in support of all concerts, conferences, lectures, third-party and rental events occurring in these spaces. Advances all event needs with NEIU faculty, staff, and external partners, renters, and other event organizers

Supervises and manages the following service areas: live sound engineering, including creating patch lists and stage plots; projection system operation; stage management, including calling performance cues and moving stage equipment; lighting design, programming, and operation, including hanging and focusing lighting instruments; rigging and fly system operation; audio and video recording, livestreaming, web conferencing, and additional production services as needed. In addition, executes all of the above duties in place of or in collaboration with production staff

Supervises full-time staff, including one full-time Production Coordinator and others as needed or assigned. Schedule staff for event support and venue management. Provides training and coaching on professional development. Covers their duties in their absence. Hires, trains, schedules, and supervises a staff of student workers, freelance employees, and contractors to meet the production needs of events in the Auditorium and Recital Hall, working within budget constraints

In collaboration with the Production Director, participates in identifying and executing departmental objectives and the development of long-range planning. Identifies and leads special projects, including capital improvement projects as well as staffing leadership and development opportunities in support of successful program administration

Creates training and protocol documentation. Creates and improves administrative systems in support of departmental responsibilities. Enforces University policy, and creates and revises policy for the Production Unit in conjunction with the Production Director

Maintains equipment and records, including creating reports, troubleshooting, cleaning and repairing audio, video, lighting, and control equipment, verifying and updating inventory documentation, maintaining and updating standard patch list documentation, maintaining and updating lighting repertory (rep) plots, creating and updating technical venue documentation, updating firmware for equipment, and notifying the Production Director of any issues outside of this scope. Recommends capital equipment purchases and other services in order to maintain and improve venue safety and functionality. Reports facilities maintenance requests for the Auditorium and Recital Hall to Facilities Management and tracks progress

Administrates venue calendars via the University scheduling system. Ensures activities in venues are accurately reflected in the scheduling system

Provides operational support as needed in other SU spaces and the north campus. Manages, supervises, and supports the duties of the Operations Unit when necessary

Advises and educates faculty, staff, rental clients and others on equipment operations and facilities use. Serves as event liaison to Police, Building Service Workers, University Technology Services, and Parking during SUECS/PTS-supported events

Provides administrative support and management for rental events, including meeting with prospective clients, scheduling pre-production meetings for contracted rentals, serving as primary day-of production point-of-contact for NEIU venues, and reporting on space and staff usage for accurate invoicing

Participates in the planning and execution of commencement and board meetings, and other off-campus or satellite PTS-supported events. This includes but is not limited to: organizing equipment, loading trucks, driving trucks, moving furniture, setting up, configuring, and operating AV equipment and conference room technology, and other duties normally performed on-campus

Participation at all commencement ceremonies is required

Performs other related duties as assigned, or as needed

Qualification

Managing performing arts operationsLive sound engineeringLighting designAudio/video equipment maintenanceDante Level 1 certificationVideo recordingLivestreamingEvent managementEvent related softwareMaster's degreeProblem solvingSelf-motivatedAttention to detailOrganizational skills

Required

Bachelor's degree

A total of one (1) year (12 months) in education, training and/or work experience in the area of specialization inherent to the position. (Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.)

An additional two (2) years (24 months) of experience (three years of experience, total) in managing performing arts operations

Demonstrated experience performing safety and equipment inspections, maintenance, diagnosing, troubleshooting and repairing audio, video, lighting, rigging, and networking equipment

Knowledge in lighting design, programming lighting consoles, patching, as well as hanging, focusing, and addressing lighting instruments

Ability to engineer live sounds for concerts and events, mixing channels for a PA system, creating additional mixes for monitors, press feeds, or live streams, configuring and programming various digital mixing consoles, and adjusting digital signal processing (DSP) programming

Must have the physical ability to lift up to 70 pounds, work on ladders (up to a 24-foot working height), lifts (up to a 30-foot working height), catwalks and crawl spaces

Preferred

Master's degree in a field related to technical theatre, theatrical design, or AV engineering

2 years of experience managing a team

Dante Level 1 certification

Knowledge of video recording, livestreaming, and video editing

Experience managing rental events

Familiarity with Microsoft Office suite, Google suite, and email correspondence

Understanding of event related software, including QLab, CAD and/or Vectorworks. Ability to interpret and implement layouts and diagrams

Demonstrated problem solving ability

Self-motivated, ability to carry out tasks with minimal direction

High attention to details and solid organizational skills

Company

Northeastern Illinois University

Northeastern Illinois University is a school in Chicago.

Founded in 1867

Chicago, Illinois, USA

1001-5000 employees

http://www.neiu.edu/

H1B Sponsorship

Northeastern Illinois University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (11)

2023 (6)

2022 (8)

2021 (7)

2020 (6)