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Hylant · 3 hours ago

Claims Consultant - Workers Compensation

Toledo, Ohio

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Hylant is a full-service insurance brokerage with 21 offices in eight states. The Claims Consultant provides escalated client advocacy and expertise for complex claims issues, interacting with clients and stakeholders to support claims advocacy and resolution.

Insurance

Growth Opportunities

No H1B

Responsibilities

Apply experience of specialized property & casualty knowledge by providing consultative interpretation of policy language, coverage analysis, advocacy, policy coverage and dispute resolution

In collaboration with internal stakeholders, negotiate with insurance adjustors and external legal counsel to facilitate and expedite a fair settlement of client claims

Provide a second or third level of defense for claims denials or reservation of rights (ROR). Perform legal research and provide guidance for any claim where a non-standard ROR) is not resolved at a lower level or where coverage is declined by the carrier

Represent Hylant claims capabilities to existing and prospective clients by actively participating in meetings and presentations and collaborating with client executives and client management to promote opportunities for revenue growth

Consult with clients and internal stakeholders to understand client coverage needs and intentions; provide knowledge and guidance on claims processes, policy coverage, terms, and conditions. Review and recommend solutions to coverage and loss management issues where appropriate

Mentor claims advocates, identifying areas of strength and opportunities. Coach and guide advocates to enhance their knowledge and development

Lead communications relative to changes & initiatives affecting claims operations. Serve as a brand ambassador within the operation, promoting brand awareness and excellence. Assist in development and management of claims related communication including, but not limited to, newsletter, internal and external email, intranet and website content, webinars, seminars and summits

Monitor legal and industry trends or other relevant information in the Property & Casualty space providing insight and guidance internally and externally

Participate in presentations and meetings with current and prospective clients; provide claims expertise to support client retention and new business efforts

Perform other duties and special projects as requested

Qualification

PropertyCasualty knowledgeWorkers Compensation coverageClaims management experienceActive insurance licenseInsurance designations CPCUInsurance designations AICInsurance designations CICInsurance designations ARMResearchAnalysisDependabilityWritten communication skillsVerbal communication skillsProblem-solving ability

Required

Bachelor's degree plus a minimum of ten (10) years property and casualty insurance experience including a minimum of five (5) years' experience managing claims or equivalent combination of education and experience

Specific knowledge and experience with Workers Compensation coverage required

Active Property and Casualty insurance license

Excellent written and verbal communication skills; proactive in sharing information

Ability to effectively problem solve; research, analyze, decision making, dependability

Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions

Must be legally authorized to work in the United States