Messer Americas · 1 hour ago
Program Manager, Commercial Process & Digital Transformation
United States
Full-time
Remote
Senior Level, Lead/Staff
$117K/yr - $156K/yr
10+ years expMesser Americas is the world’s largest privately held industrial gases company seeking a Program Manager for Commercial Digital Transformation. The role involves leading strategic initiatives to modernize commercial processes, overseeing large-scale transformation projects, and collaborating with various departments to enhance customer experience and drive efficiency.
ChemicalHealth CareIndustrialManufacturingOil and GasPrecious Metals
Responsibilities
Define and execute the roadmap for Sales & Marketing process and system digital transformation, aligned with corporate strategy
Champion change management, adoption, and continuous improvement across the commercial organization
Lead cross-functional projects including existing Sales Transformation, Pricing and Deal profitability automation, AI automation initiatives, and Customer 360° view
Manage project timelines, budgets, resources, risks, and communications with executive stakeholders
Ensure delivery of high-quality solutions with measurable business outcomes
Redesign and streamline Sales, Marketing, and Customer Service processes to enable automation, self-service, and analytics
Identify and eliminate process inefficiencies, data silos, and system redundancies
Partner with IT and vendors to deploy advanced technologies such as AI, analytics, and automation into commercial workflows
Drive implementation of customer-facing tools (portal, case management, self-service) to improve customer experience
Build scalable market analytics and reporting solutions to support strategic decision-making
Enable predictive forecasting, opportunity identification, and pricing/OTC optimization through data-driven tools
Collaborate with Sales, Marketing, Customer Experience, Finance, and Operations leaders to ensure alignment and adoption
Communicate project objectives, progress, and outcomes to executive leadership
Qualification
Required
Strong knowledge of Salesforce, CRM, ERP (SAP), AI/automation technologies, and digital tools for Sales & Marketing
Proven track record in leading large-scale transformation initiatives and managing cross-functional teams
Excellent project management skills
Strong analytical, strategic thinking, and problem-solving skills
Exceptional communication and stakeholder management abilities
Bachelor's degree in Business, Marketing, Information Systems, or related field
10+ years of experience in Sales, Marketing, or Customer Experience transformation with a focus on digital systems and process improvement
Preferred
PMP or Agile certification
Benefits
Messer provides medical, dental, vision, short term disability, life insurance and paid time off as well as other voluntary benefits, such as, long term disability in accordance with the terms and conditions of these Plans.
Employees are eligible to enroll in Messer’s 401(k) Plan.
Employees may be eligible to participate in the company’s bonus program.
Company
Messer Americas
Messer Americas is one of the industrial gas companies, offers expertise in industrial, medical, specialty, and electronic gases.
5001-10000 employees
H1B Sponsorship
Messer Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2023 (5)
2022 (3)
2021 (1)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Elena Skvortsova
President and CEO
Jens Luehring
President & CEO
Recent News
2025-08-26
2024-04-08
Company data provided by crunchbase