Senior Product Designer, Product Growth (Remote) jobs in United States
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ezCater · 1 week ago

Senior Product Designer, Product Growth (Remote)

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. As a Senior Product Designer for Product Growth, you will design end-to-end experiences that enhance user engagement and drive business growth through innovative design solutions.

CateringFood and BeverageHospitalityMarketplace
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Growth Opportunities
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Responsibilities

Drive innovative and creative approaches that can move the needle on our key growth initiatives (acquisition, activation, retention, expansion) alongside product, analytics, research, content, marketing, and engineering counterparts
Partner with product, engineering, business partners, and research partners to establish a clear vision and strategy for your area that looks beyond a single experiment and considers the full customer journey and opportunity space
Explore and refine concepts, then narrow to the best design solution by weighing data, customer insight, technical feasibility, and scope with your team
Translate growth opportunities into cohesive user journeys across onboarding, activation, in-product education, engagement, and lifecycle touchpoints
Work in Figma to deliver elegant solutions by crafting user flows, user journeys, wireframes, high-fidelity mockups, and prototypes
Collaborate with product managers, data analysts, and researchers to develop hypotheses, design experiments (A/B tests and multi-variate tests), and iterate based on qualitative and quantitative learnings. You are comfortable exploring dashboards and experiment results yourself to uncover insights and tell clear stories with data
Contribute directly to moving business metrics, using data to inform and validate your design decisions while balancing long-term product quality
Raise the bar for the quality of design at ezCater through your design craft, facilitation, and workshop skills; help your team frame problems, explore divergent solutions, and converge on impactful outcomes
Contribute to and advocate for our design system, ensuring experiences are consistent, scalable, and accessible across the product
Foster a culture of inclusivity and accessibility in our products and within our organization, ensuring our solutions work well for diverse customers and use cases

Qualification

Product designUser experience designFigmaDesign systemData-driven designCollaborationStorytellingFacilitationRelationship-building

Required

5+ years of experience as a product designer, user experience designer, interaction designer, or similar role, with accompanying experience in visual/graphic design
Experience designing for complex product surfaces and multi-step journeys, ideally including experimentation or growth-focused work
Ability to drive design concepts from business strategy discussions through to day-to-day execution, connecting your work clearly to customer and business outcomes
A transparent approach to working that invites others into the process and creates a welcoming venue for feedback
A positive attitude and the ability to provide clear, constructive feedback, as well as regularly seeking feedback on your own performance
Proficiency in Figma, FigJam (or similar collaboration tools), and prototyping tools. You keep up with the latest tools and are willing to share your knowledge with the team
Experience designing with and contributing to a robust design system
A detailed portfolio that showcases: How you've tackled complicated problems, The evolution of your design process from discovery through launch, and Clear customer and business impact (ideally including experiments or measurable outcomes)
Strong storytelling and communication skills, with the ability to bring others along through your process and align partners around a vision
Soft skills that are as well developed as your design skills, including collaboration, facilitation, and relationship-building
A sharp mind, a soft heart, and a large funny bone

Preferred

Experience designing for B2B audiences, marketplaces, or multi-sided platforms
Experience in the restaurant, hospitality, or delivery industry
Experience working on growth, lifecycle, or experimentation teams, including A/B testing and iterating based on data
Experience with service design, logistics problems, or complex operational workflows

Benefits

Market competitive salary
Stock options that you’ll help make worth a lot
12 paid holidays
Flexible PTO
401K with ezCater match
Health/dental/FSA
Long-term disability insurance
Mental health and family planning resources
Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
A tremendous amount of responsibility and autonomy
Wicked awesome co-workers
Relish (and many more goodies) when you’re in our office

Company

EzCater is an online catering marketplace that allows individuals to order food from local caterers.

Funding

Current Stage
Late Stage
Total Funding
$420.79M
Key Investors
SoftBank Vision FundWellington ManagementICONIQ Growth
2021-12-15Series D· $100M
2019-07-10Secondary Market
2019-04-01Series D· $150M

Leadership Team

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Nihad Rahman
Chief Executive Officer
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Briscoe Rodgers
Chief Strategy Officer and Co-Founder
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Company data provided by crunchbase