Customer Service Representative jobs in United States
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The First National Bank Of Williamson ยท 17 hours ago

Customer Service Representative

The First National Bank Of Williamson is a locally-owned community bank committed to the success of its neighbors. They are seeking a Customer Service Representative who will serve as the first point of contact for customers, processing financial transactions and promoting bank products while ensuring high levels of customer satisfaction.

BankingFinanceFinancial Services

Responsibilities

Process transactions such as deposits, withdrawals, loan payments, check cashing, etc
Submit wire requests, debit card orders, and other client needs where appropriate
Balance cash drawer daily with accuracy
Promote bank services and products when appropriate
Resolve routine customer questions and refer complex needs as appropriate
Follow all security, risk, and compliance protocols alongside bank policies and procedures

Qualification

Cash handling experienceCustomer service experienceBanking productsBasic computer proficiencyProfessional communicationAttention to detailTeam-orientedOrganizational skillsTime-management skills

Required

High school diploma or equivalent
1-year prior cash handling or customer service experience
Basic proficiency with computers and point-of-sale systems
Must be able to lift and carry up to 10 pounds
Some travel to branch or offsite locations may be required
Ability to sit, stand, and operate a computer for extended periods of time
Must comply with all bank policies, procedures, and regulatory requirements
Maintain a professional appearance and demeanor
Demonstrate confidentiality, integrity, and sound judgment in all interactions
Must be able to work evenings and weekends as business needs dictate

Preferred

Familiarity with banking products and procedures

Benefits

Health, dental, and vision insurance
Life and disability insurance
Critical illness, accident, and hospital indemnity insurance
Pet insurance and pet discount program
401(k) plan
Generous paid time off policy
Generous holiday schedule

Company

The First National Bank Of Williamson

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Our history goes back to the early days of the City of Williamson, WV. Wallace J.

Funding

Current Stage
Early Stage
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