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Weis Markets · 1 day ago

IT Field Services Technician

Huntingdon Valley, PA

Full-time

Onsite

Entry Level

1+ years exp

Weis Markets is a company that values respect, teamwork, and community growth. They are seeking an IT Field Services Technician who will provide technical support and work with cross-functional teams to ensure effective IT operations.

Retail

No H1B

Responsibilities

Position will cover Allentown PA and surrounding Delaware Valley area

Receives general direction from and reports to the Manager, Quality Assurance

Works successfully with cross-functional project teams

Works independently toward generally defined objectives

Needs understanding of business processes and the relationship between them

Needs understanding of escalation processes

Complies with and enforces standard policies and procedures

Possesses and demonstrates organizational awareness

Generally, operates under deadlines and may be subject to heavy workloads

Ability to interface with across organizational lines

Qualification

Information Technology systemsTroubleshootingComputer Science degreeTechnology solutionsInterpersonal skillsOrganizational skillsWriting skillsTeamwork

Required

One or more years of experience with an Information Technology application or system

Knowledge of applying technology solutions (software/hardware) to accommodate business needs

Demonstrates proficiency with modern desktop and / or mobile computer technology

Demonstrates ability to show troubleshooting and problem-solving abilities

Ability to work in a stressful environment and meet deadlines with little supervision

Ability to construct meaningful sentences and has polished writing skills

Demonstrated ability to work with customers and callers in a professional manner

Demonstrates an advanced working knowledge of Information Technology (I.T.) systems

Has general knowledge of need to follow compliance protocols such as Sarbanes Oxley (SOX), Payment Card Industry (PCI) and Health Insurance Portability and Accountability Act (HIPAA)

Must be able to use interpersonal skills to influence others and provide leadership and direction