Healthcare Call Center Representative jobs in United States
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US Tech Solutions · 1 day ago

Healthcare Call Center Representative

positionUnited States
timeContract
remoteRemote
seniorityEntry, Mid Level
money$12/hr - $13/hr
date2+ years exp

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking a talented individual for the Employer Solutions Call Center Representative 1 role, responsible for answering inbound calls and providing excellent customer service to callers.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Sam (Shahnoor Ahmad)
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Responsibilities

Answer incoming phone lines
Follow guidelines dictated in quality program for each call
Ensure security procedure are met in every interaction
Utilize DE & all applicable systems to procure needed program details to answer the caller’s questions in accordance with program guidelines
Ensure correct information is communicated in each interaction
Maintain call talk times while applying all file facts
Following details of required call scripts
Process incoming Level 1 docs
Maintain quality performance in processing
Ensure all processing and call goals are met
Call Center is for both Subrogation and Dependent Eligibility Verification departments

Qualification

Customer service skillsCall center experienceHigh School DiplomaFollow guidelinesCommunication skills

Required

High School Diploma or GED required
2+ year of call center experience
Demonstrate customer service skills is required
Able to function between two departments incoming calls

Company

US Tech Solutions

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Glassdoor4.2
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US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
dateFounded in 2000
location
Toronto, Ontario, CAN
people-size1001-5000 employees
web-link
http://www.ustechsolutions.com

H1B Sponsorship

US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)

Funding

Current Stage
Late Stage

Leadership Team

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Manoj Agarwal
Chief Executive Officer
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Recent News

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Company data provided by crunchbase