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IntelliShade · 3 days ago

IT Security Administrator

Oklahoma City, Oklahoma, United States

Full-time

Onsite

Mid Level

3+ years exp

IntelliShade is a company focused on enhancing cybersecurity measures. The IT Security Administrator will maintain and improve the organization's cybersecurity posture by monitoring security systems, implementing technologies, and developing policies to protect company assets from security threats.

Construction

Responsibilities

Create, maintain, and distribute security reports to identify vulnerabilities, track incidents, and measure security metrics

Implement and manage security technologies, including IDS, antivirus systems, firewalls, and other protective measures

Monitor security systems continuously to detect, analyze, and respond to potential threats and anomalies

Develop, maintain, and enforce security policies and procedures aligned with industry best practices and compliance requirements

Administer the Microsoft 365 environment, including OneDrive, Office applications, Exchange Online, and related services

Manage Azure Entra ID and implement Identity Access Management (IAM) practices to ensure appropriate user access and permissions

Configure and troubleshoot networking devices, including switches, routers, wireless access points, and controllers

Maintain and troubleshoot servers, storage systems, and datacenter infrastructure

Utilize remote access tools such as RDP and Endpoint Central for system administration and user support

Manage helpdesk tickets using the ITSM framework, ensuring proper categorization, assignment, resolution, and documentation

Document security activities, procedures, and configurations while providing training to end-users on security best practices

Investigate root causes of security incidents and IT issues, thinking critically beyond surface-level symptoms

Communicate effectively with various levels of management, peers, and end-users while maintaining professional standards

Provide outstanding customer service and technical support with a positive, solution-oriented attitude

Qualification

Security technologies implementationMonitoring security systemsDeveloping security policiesIdentity Access ManagementMicrosoft 365 administrationNetworking devices troubleshootingServerStorage configurationRemote access toolsITSM framework experienceNetworking concepts understandingCustomer service skillsCritical thinkingTime management skillsDocumentation skillsTeam player

Required

3-5 years of experience creating and maintaining security reports

3-5 years of experience implementing security technologies

3-5 years of experience monitoring security systems such as IDS, antivirus, and firewalls

3-5 years of experience developing and maintaining security policies and procedures

1-3 years of experience managing Microsoft 365 (OneDrive, Office, Exchange Online, etc.)

1-3 years of experience with Azure Entra ID and Identity Access Management practices

1-3 years of experience troubleshooting and configuring networking devices (switches, routers, wireless access points & controllers)

1-3 years of experience configuring and troubleshooting servers, storage, and datacenter systems

1-3 years of experience utilizing remote access tools (e.g., RDP, Endpoint Central)

Experience utilizing the Information Technology Service Management (ITSM) framework

Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience

Solid understanding of networking concepts, including DNS, DHCP, HTTP, SSL, and TCP/IP

Well-organized, self-starting, and attentive to detail

Critical thinking ability to evaluate root causes beyond symptoms

Outstanding customer service, communication, and interpersonal skills with the ability to project a professional image and positive attitude

Effective time management skills with the ability to consistently organize and resolve helpdesk tickets for reliable tracking and mitigation of IT issues

Strong documentation skills with the ability to train end-users and communicate effectively with various levels of management and peers

Team player with a strong sense of accountability