Bank of America · 1 day ago
Loan Servicing Admin I
Fort Worth
Full-time
Onsite
Entry Level
2+ years expBank of America is committed to helping make financial lives better through the power of every connection. The Loan Servicing Admin I role is responsible for servicing and protecting credit offerings, ensuring compliance with agreements, and delivering high-quality service to clients and internal teams.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products
Primary responsibility is to serve as point of contact for assigned Borrower and Lender/Investor for all loan related servicing matters on moderately complex deals
With some supervision, deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies
Keys all transactions into System of Record/Loan Servicing System and/or workflow tool
Ensures all communication occurs timely and accurately
Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions
Coordinate fundings with Fulfillment and Assignment Desk as needed
Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer
Perform payoff quotes and related calculations including prepayment calculations
Maintain past due principal, interest and fees as well as reconciliation exceptions within acceptable levels
May assist managers in directing workflow and performing QA
Qualification
Required
Minimum of 2 years of customer service experience
1 year of legal documentation review experience
Strong analytical and problem solving skills
Excellent communication skills in dealing with escalations
Excellent organization skills
Ability to work independently
Solid technical skills with Microsoft Office Products
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Preferred
Loan IQ knowledge
Syndicated lending experience
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
Recent News
2026-01-13
Company data provided by crunchbase