Western Technical College El Paso, Texas ยท 5 days ago
Admissions Administrative Assistant
EL PASO,TX,US
Full-time
Onsite
Entry Level
2+ years expWestern Technical College is seeking an Administrative Assistant for their Admissions department. The role is responsible for providing comprehensive support to the college campus and Field Admissions, ensuring efficient operations and excellent customer service.
Higher Education
Responsibilities
Greet and assist prospective students in a professional and welcoming manner while handling the main campus upstairs reception area and serving as a point of contact
Answer phone calls, direct calls, screen calls, take detailed messages, and schedule appointments as needed
Accurately enter and maintain admissions data using Microsoft Word and CRM/SIS platforms
Prepare and maintain production reports, admissions representative performance metrics reports, start reports, and other reports assigned with a high degree of accuracy and independent judgment
Perform quality control checks within the Admissions Customer Relationship Management (CRM) / Student Informational System (SIS) for all admission (Campus and Field Recruitment) enrollment records to ensure accuracy, completeness, and compliance with the admission guidelines
Process, correct, and finalize all production enrollments via the Student Information System enrollment wizard with a high degree of accuracy and on schedule
Coordinate with Financial Services, Registrar, Academics, and Marketing to support admissions operations and student onboarding
Support Admissions leadership by ensuring data integrity and timely reporting for operational decision-making
Reconcile Admissions CRM/SIS (enrollment, cancel, 1st-course drop, 1st-course complete) statuses on a bi-weekly basis and report discrepancies
Assist in planning and executing admissions events such as open houses, campus tours, and recruitment events, including logistics and communication with attendees
Assist with new student orientations to include sign-in sheets, assisting with first-day check-in, and distributing documentation to the Admissions staff
Maintain admissions office inventory, including program brochures, forms, USBs containing the school catalog, marketing and office materials, ensuring availability across both campuses
Maintain office supplies inventory by creating, tracking, and assisting with purchase orders for materials in a timely manner, and ensuring accurate on-time delivery
Communicate relevant notifications from other departments and upper management that impact Admissions to the department
Exercise discretion and maintain confidentiality in handling prospective student records and institutional information
Perform other duties as assigned to support Admissions goals and department efficiency
Qualification
Required
Must be able to meet bonding requirements as required by the Texas Workforce Commission (TWC)
High School degree or equivalent education
2+ years of administrative work experience
Available to work flexible hours/days, including Saturdays, as needed
Must have a personal cell phone to be used with the MFA
The ability to travel between campuses is needed
Must have a valid driver's license and minimum legal insurance coverage on a personal vehicle
To telework, employees are responsible for ensuring they have the equipment and technology needed to perform the essential job functions (i.e., cell phone, internet)
Ability to read, listen, write, speak, and understand English fluently
Excellent verbal and written communication skills, analytical, and problem-solving skills
Strong organizational, time-management, and multitasking abilities
Establish and maintain effective working relationships with students, faculty, staff, and the public
Strong customer service orientation
Ability to evaluate objectively, fairly, and consistently
Close attention to detail and the ability to handle sensitive information confidentially
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with database management systems
Ability to work independently in a fast-paced environment
Ability to organize and prioritize duties
Ability and willingness to comply with school policies and procedures, and state and federal laws and regulations
Preferred
Bilingual English/Spanish
Company
Western Technical College El Paso, Texas
Western Technical College, is an accredited career school located in El Paso, Texas.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Kuykendall
Chief Executive Officer
Mary Cano
Chief Operating Officer
Company data provided by crunchbase