EMERGE · 6 days ago
Bilingual Collector
EMERGE is partnered with a national law firm specializing in the collection of delinquent government receivables. They are looking to add a Bilingual Collector to their team in Houston, responsible for collecting overdue accounts through calls and correspondence.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Collect outstanding account balances by phone and email
Make high-volumes of calls daily to customers
Persuade and negotiate with customers to enter payment plans
Qualification
Required
Prior outbound phone experience required
High-volume customer service required
Strong communication skills written and verbal required
Preferred
Bilingual in Spanish
Benefits
Bonus structure upon conversion
Benefits and 401(k) upon conversion