Pride Health · 3 weeks ago
Telephone Interviewer
Lee's Summit, MO, US
Full-time
Onsite
New Grad, Entry Level
$15/hr - $16/hrPride Health is a healthcare staffing branch providing recruitment solutions for healthcare professionals. They are seeking an Interviewer – Insurance Risk for a contract role to conduct structured interviews with life insurance applicants and ensure the accuracy of collected information.
Health CareHuman ResourcesInformation Technology
Responsibilities
Place outbound calls to life insurance applicants
Conduct structured medical and financial interviews or leave appropriate voicemail messages
Gather and accurately document:
Medical history
Financial history
Occupational and avocation details
Review and edit collected information in real time to ensure accuracy and quality
Document call attempts, outcomes, and interview details within the system
Learn and follow client-specific interview and documentation requirements
Utilize the C4 Call Management System, Dialer, and Avaya Phone System
Log call results and update orders as required
Adhere to all compliance, safety, and confidentiality policies
Follow all safety guidelines outlined in training and the Safety Manual
Respond professionally and efficiently to requests from clients, staff, and management
Maintain a concierge-level customer service approach
Perform additional duties as assigned to meet business needs
Qualification
Required
High School Diploma or GED required
Preferred
Life insurance or call center experience — Preferred
Medical terminology knowledge — Preferred
Customer service experience — Preferred
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
An employee assistance program
Legal support
Auto, home insurance
Pet insurance
Employee discounts
Company
Pride Health
Pride Health is a staffing and recruiting company that provides account management and staffing solutions.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Barnes
Scheduling Lead PHC/OPWDD
Recent News
2025-11-06
Company data provided by crunchbase