Apply on Employer Site

Comstock Companies · 10 hours ago

Quality Control Supervisor (M-F 6pm-2am)

Reston, VA

Full-time

Onsite

Mid Level

Comstock Companies is seeking a Quality Control Supervisor to oversee high-quality janitorial services across multiple client accounts. The role involves conducting inspections, addressing quality issues, and ensuring compliance with service standards to maintain client satisfaction.

ConstructionConsultingReal Estate

Growth Opportunities

Responsibilities

Supervise and ensure quality performance of janitorial services across multiple client accounts within an assigned geographic area

Conduct routine and spot inspections of client sites to verify cleanliness, safety, and adherence to service standards

Identify quality deficiencies, document findings, and implement corrective action plans

Coordinate with onsite supervisors and janitorial teams to resolve quality issues in a timely manner

Serve as a quality point of contact for client concerns, feedback, and escalations

Ensure compliance with company SOPs, safety standards, and client-specific requirements

Track inspection results, trends, and recurring issues; provide reporting to operations leadership

Support onboarding and ongoing training of janitorial staff by reinforcing quality expectations

Partner with Operations to support staffing adjustments, retraining, or process improvements as needed

Maintain accurate records of inspections, corrective actions, and follow-up activities

Understands and complies with ParkX’s policies on calls outs, time off, and timeliness

Performs other duties as assigned

Qualification

Quality ControlSupervisory SkillsProblem-SolvingTime ManagementCommunication SkillsSelf-DirectedCustomer-FocusedTeamworkAttention to Detail

Required

High School Diploma or Equivalent

Valid driver's license without major violations

Flexibility to work after hours and weekends for events

Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships

Strong problem-solving, time management and communication skills

Must be highly credible and trustworthy, and operate with high degree of integrity

Must hold oneself and others accountable and strive for a high level of excellence

Must have a positive, can-do attitude and be able to fuel growth and innovation

Must be customer-focused and results-oriented

Must want to continuously learn and develop

Exceptional oral communication, active listening, and organizational skills

Ability to establish strong working relationships with others in team setting

Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment

Self-directed and able to work independently, with minimal supervision

Spend time sitting, standing, and walking

Spend time making repetitive motions

Push, pull or lift to 50 pounds

Able to use his/her hands to manipulate/control tools and/or objects

Work under distracting or uncomfortable noise levels

Work indoors in a temperature-controlled environment and outside

Respectful of shared workspace and physical proximity with other

Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach

Push, pull or lift up to 50 pounds

Continuous repetitive motions

Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards