DickersonBakker ยท 4 hours ago
Director of Data Services - DickersonBakker
United States
Full-time
Remote
Director/Executive
8+ years expDickersonBakker is seeking a Director of Data Services to lead, govern, and evolve the data function for all service lines in the business. This senior, hands-on leadership role is responsible for ensuring data quality and credibility across client fundraising programs while building scalable systems for advanced analytics and reporting.
Funding PlatformManagement ConsultingNon Profit
Responsibilities
Own fundraising data end-to-end, from client data intake through reporting, attribution, and analysis
Define, document, and enforce data standards, intake requirements, QC protocols, naming conventions, and reporting definitions
Establish clear governance that reduces ambiguity, prevents rework, and increases confidence in reported results
Serve as the authoritative voice on data integrity and feasibility for DickersonBakker leadership
Identify and remediate legacy risks, inconsistencies, and undocumented dependencies across existing data workflows
Remain highly hands-on in day-to-day technical work, including SQL development, data modeling, ETL oversight, and Power BI datasets, especially during the first phase of the role
Audit existing queries, reports, attribution logic, and production workflows to identify gaps, inefficiencies, and failure points
Partner with Account Directors, Production, and Creative to ensure data requirements are clearly defined and accurately executed for campaigns
Oversee segmentation logic, appeal and ask strategies, attribution methodologies, and results processing for direct response programs
Ensure repeatable, trusted reporting supports QBRs, annual planning, and strategic decision-making
Advance attribution and forecasting capabilities, so insights are credible enough to influence fundraising strategy
Standardize reporting outputs used across clients while allowing for necessary customization
Own Power BI standards and datasets, ensuring accuracy, clarity, and usability
Support approximately 20 percent internal reporting needs while maintaining primary accountability to client fundraising data
Directly manage and develop one Data Service Manager, with responsibility to scale the function over time
Own relationships with external data contractors and vendors, ensuring work meets DickersonBakker standards
Reduce reliance on individual operators by building durable systems, documentation, and cross-training
Foster a culture of accountability, precision, and continuous improvement within the data function
Operate as a behind-the-scenes strategic partner to Account Directors, SVPs, and Operations leadership
Participate selectively in client onboarding conversations to ensure proper data collection and feasibility alignment
Provide clear guidance and guardrails to internal teams, including the authority to say no when data or reporting requests introduce risk or inconsistency
Make informed recommendations about tools, architecture, and data practices for all service lines of DickersonBakker, and contribute perspective to broader company initiatives when appropriate
Ability to influence other agency departments in efforts to optimize processes and workflows
Qualification
Required
8+ years of experience working with fundraising or direct response marketing data
5+ years of progressively senior responsibility in data, analytics, or data operations roles
Demonstrated experience leading teams and managing external vendors or contractors
Agency experience strongly preferred; startup or high-growth environment experience a plus
Bachelor's degree (B.A. or B.S.) or equivalent professional experience
Deep prior experience in direct response fundraising data, including donor files, segmentation, ask strategies, attribution, and results analysis
Advanced proficiency in T-SQL with a strong track record of building and optimizing complex queries and workflows
Strong working knowledge of ETL processes, data quality controls, and reporting pipelines
Demonstrated experience with Power BI or comparable BI tools, including dataset modeling and governance
Proven ability to lead people while remaining a highly capable technical executor
Comfort auditing, challenging, and rebuilding existing systems rather than maintaining the status quo
Exceptional attention to detail and low tolerance for ambiguity in data definitions or outputs
Ability to communicate clearly with both technical and non-technical stakeholders
Preferred
Strong alignment with faith-based nonprofit organizations and the mission-driven work of DickersonBakker's clients
Desire to be part of the entrepreneurial, build-and-fix wing of the company rather than a mature, fully standardized environment
Company
DickersonBakker
From small grassroots startups to some of the largest multi-national nonprofits, we customize solutions to serve all types and sizes of organizations.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Derric Bakker
President/CEO
Jeff Crabtree
Partner / Senior Vice President
Company data provided by crunchbase