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Nesco Resource · 23 hours ago

Forward Deployment Engineer

United States

Full-time

Remote

Entry, Mid Level

$0/hr - $61.29/hr

2+ years exp

Nesco Resource is seeking a Forward Deployment Engineer to build and create solutions for customer-facing AI Agents. This role involves collaborating with customers and teams to enhance AI services and ensure exceptional user experiences.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Work directly with customers to architect, deploy, and improve cutting-edge AI Agents

Build tools to tune LLM-based features, deploy agents, MCP and RAG in production

Take end-to-end ownership over delivering exceptional customer experiences

Collaborate with developers, QA, project teams, and customers to ensure our implementations exceed expectations

Work as an integrated member of a fully remote, cross-functional Agile team in the Transformation organization

Own the integration of Conversational AI solution, including speccing and designing

Working with our internal tools and processes for creating AI Agents

Participate in regular on-call rotations to support our systems

Qualification

TypescriptJavaScriptPythonGenerative AIREST APIsCloud infrastructureCustomer empathyCuriosityCommunication skillsTeam player

Required

B.S. or greater in Computer Science or a related field (math, physics, engineering) and strong CS fundamentals

Proven track record with at least 2+ years of experience in Typescript, JavaScript or Python

Hands-on experience with generative AI and agentic AI applications in production

Strong team player - we work in small product teams that work very closely together and are constantly collaborating to move as fast as possible

A strong sense of ownership and customer empathy — we work very closely with our internal teams and external customers in a high-paced environment. Maintaining positive working relationships with them is paramount to the success of our business

Excellent communication skills, and comfortable speaking to customers

You are interested in exploring the nuance and aesthetics of conversations

You are curious, proactive and eager to learn

Experience working with REST APIs

Familiarity with cloud infrastructure