Ameris Bank · 5 days ago
Loan Servicing Specialist
Atlanta, GA
Full-time
Onsite
Entry Level
1+ years expAmeris Bank is a purpose-driven company dedicated to bringing financial peace of mind to communities. The Loan Servicing Specialist is responsible for accurately processing loan payments, maintaining compliance with internal controls, and providing exceptional customer service to both internal and external customers.
BankingFinanceFinancial ServicesMortgage
Responsibilities
Performs loan servicing tasks on loans including, but not limited to, exception item processing, payment and payoff processing, loan advances, processing, payoff requests, account maintenance, insurance and escrow assistance, and servicing of specialty lending products
Correctly and efficiently enter loan payment information
Handle customer data and information according to department procedures
Balance Loan In Process and research rejected loan transactions
Process and respond to Salesforce cases, incoming email requests, and incoming payments within defined SLAs and timeframes
Maintains compliance with internal controls, operational procedures, and risk management policies
Performs functions including researching discrepancies, complex account research and handling exceptions
Processes various departmental reports
Performs interest calculations and provides loan payoffs upon request
Works with other departments regarding loan inquiries
Record detailed information and produce accurate, high quality work products
Perform accurate calculations and transactions using problem solving techniques
Cross-train in areas within Loan Servicing to provide support during changes in volume
Completes compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements
Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities
Qualification
Required
High school diploma or GED required
Intermediate PC and Microsoft Office proficiency
Able to effectively and persuasively express self, using language and grammar in a professional manner
Able to plan, organize and prioritize tasks
Strong written and verbal communication skills
Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs
Able to analyze and record detailed information and produce accurate, high quality work products
Able to research, analyze, identify viable options, draw sound conclusions, and present findings
Able to manage and organize a high volume of documents and work load
Able to perform accurate calculations and transactions
1-3 years of experience in a related role working loan products, structures and/or documentation preferred
Preferred
Bachelor's degree or equivalent combination of education and experience preferred
Benefits
Medical, Dental and Vision Insurance
Life Insurance provided at no additional cost to employees
Accidental Death & Dismemberment Coverage
Long-Term Disability Coverage
Paid Sick and Vacation Leave
11 Holidays
Volunteer/Service Day
Employee Stock Purchase Plan
401(k) Retirement Plan
Ameris Bank matches 50% of your first 8% of contributions to the plan
Flexible Spending Accounts
Health Savings Account
Health Reimbursement Arrangement
Supplemental Life & Other Insurance Plans
Identity Theft Protection
Pet Insurance
Legal Insurance
Employee Assistance Program
Employee Advocacy Program
Tickets at Work (Entertainment discounts for Ameris Bank Employees)
AT&T Employee Discount
Wellness Discounts for Medical Premiums and Other Rewards
Employee Referral Incentive
Education Assistance
Employee Resource Groups
Free Interest Checking
Free Safe Deposit Box
Free Money Orders, Travelers’ Checks and Cashier Checks
Discount on Mortgage Origination Fee
Free Online Banking and Free Unlimited Online Bill Payment
Employee Banking Perks
Company
Ameris Bank
Ameris Bank is an financial holding company providing financial services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$125.3M2018-01-12Post Ipo Equity· $5.6M
2015-01-28Post Ipo Equity· $119.7M
1994-05-19IPO
Leadership Team
Emily Dawkins
Florida President
Recent News
2025-11-08
2025-10-28
2025-10-20
Company data provided by crunchbase