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Wellmark Blue Cross and Blue Shield · 20 hours ago

Organizational Change Management Consultant

Des Moines, IA

Full-time

Onsite

Senior Level

5+ years exp

Wellmark, Inc. is a mutual insurance company focused on the well-being of its members. The Organizational Change Management Consultant will drive the adoption of strategic initiatives and build change capabilities across the enterprise by partnering with leaders and stakeholders to navigate transitions and achieve business outcomes.

Financial ServicesHealth InsuranceInsurancePersonal Health

No H1B

Responsibilities

Employ a structured change management approach to facilitate change and promote commitment to adopt the change

Tailor change management plans (training and orientation) to accommodate the needs of the different stakeholder groups impacted

Create communication strategies and plans, in partnership with the Communications Specialist, to ensure all employees are fully aware of impending changes

Implement actionable and targeted plans to enable effective transitions, drive adoption and mitigate resistance

Assess organizational change readiness and perform quantitative assessment of change success and change adoption

Solicit feedback from stakeholders to determine the success of change management activities and ensure that behavioral changes align with strategic objectives

Conduct an impact assessment for stakeholders affected by the change items. Regularly reviews the stakeholder community to assess potential change fatigue

Work closely with leadership to identify and develop skilled change practitioners, enabling transformative change across the organization

Prepare and equip individuals to serve as change practitioners for change initiatives across the enterprise

Coach and mentor leaders to fulfill their role in leading change

Maintain and continuously improve organizational change management capabilities, including frameworks, methodology, tools, and metrics needed for managing organizational change activities

Promote and provide ongoing coaching and mentoring about change management practices to leadership, stakeholders, product managers, and project managers to increase their effectiveness in driving sustainable change

Work with HR to create mechanisms to discourage old behaviors and encourage new desired behaviors. This process may involve redesigning jobs and defining new behavioral competencies and performance metrics

Other duties as assigned

Qualification

Change Management CertificationChange Management MethodologiesProject Management KnowledgeOrganizational DevelopmentAgile MethodologiesOrganizational AwarenessMicrosoft Office SkillsExceptional Communication SkillsInterpersonal SkillsNegotiation SkillsFacilitation Skills

Required

Bachelor's degree, with concentration in Learning and Development, Organizational Development, Industrial/Organizational Psychology, Human Resources Management or related field OR equivalent work experience

5+ years of related work experience including the following:

Experience leading and driving enterprise change management activities and leveraging change management best practices and methodologies, including experience developing, implementing and measuring the effectiveness of change plans

Experience supporting or leading cross-functional organizational projects

Demonstrated ability to work effectively across teams and groups to meet aggressive schedules

Exceptional written and oral communication skills — essential for interacting with key stakeholders, so as to manage, inform and influence successful outcomes

Experience with and deep knowledge of change management methodologies, approaches and tools

Strong working knowledge of industry-standard project management and agile methodologies

Financial knowledge to ensure that organizational change efforts are aligned with the financial perspective of the desired business benefits

Interpersonal skills and the ability to build relationships at all levels within the enterprise

Adept organizational awareness and strong negotiation/facilitation skills

Advanced Microsoft Office Word, Excel, and PowerPoint skills