Stone Hendricks Group · 2 weeks ago
Commercial Lines Account Manager
Stone Hendricks Group is a Southfield-based independent agency specializing in construction-forward commercial insurance and bonding. As a Commercial Lines Account Manager, you will serve as the advisor for construction and contracting clients, managing policy servicing, renewals, and client education while ensuring effective communication and workflow management.
Responsibilities
Manage a book of commercial contractor/trade accounts end-to-end
Handle all service requests: policy changes, billing questions, audits, and endorsements
Prepare new business/renewal applications for marketing
Process certificate requests with correct contract endorsements
Maintain renewal calendars, gather exposure details, order loss runs
Collaborate with producers and underwriters to deliver clean submissions
Deliver clear, client-friendly communication in a fast-paced setting
Qualification
Required
Active Michigan P&C license
3–8+ years in Commercial Lines Account Management (independent agency or broker)
Experience with construction/trade contractor clients
Strong understanding of COIs, blanket endorsements, additional insureds, waiver of subrogation, etc
Proficient with certificates, audits, renewals, loss runs
Strong client communication and workflow ownership
Preferred
Experience with umbrella layering, E&S placements, or pollution coverages
CISR, CPIA, CPCU designations (preferred but not required)
Familiarity with Vertafore / AMS360
Company
Stone Hendricks Group
Stone Hendricks Group provides direct-hire search services that match successful organizations with talented job candidates.
Funding
Current Stage
Early StageCompany data provided by crunchbase