ReDiscover · 18 hours ago
Program Director - Crisis Services
Kansas City, MO
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expReDiscover is a mission-driven organization that has been transforming lives for over 50 years by serving individuals impacted by mental illness and substance use. The Program Director will provide leadership for behavioral health crisis centers, ensuring high-quality services and operational excellence while collaborating with various stakeholders to improve community mental health outcomes.
Health CareMental HealthNon ProfitWellness
Responsibilities
Provide strategic and operational leadership for behavioral health crisis centers, ensuring high-quality, trauma-informed, and person-centered crisis services
Oversee day-to-day operations, including staffing models, workflows, policies, and procedures
Lead implementation and continuous improvement of crisis programs aligned with best practices and regulatory requirements
Develop and maintain collaborative partnerships with healthcare systems, emergency services, law enforcement, and community organizations to ensure that the services provided are of the highest quality, accessible in a timely fashion, and produce positive outcomes for those we serve
Ensure compliance with state and federal regulations, licensing standards, accreditation requirements, and contractual obligations
Analyze program data and outcomes to drive performance improvement, service expansion, and resource optimization
Supervise, mentor, and support program leadership staff, fostering a culture of accountability, collaboration, and professional growth
Qualification
Required
Master's degree in psychology, social work, psychiatric nursing, counseling, or other related mental health fields that would qualify for licensure in the State of Missouri
Must have a valid clinical license in the State of Missouri (LCSW, LPC, LMFT, PMHNP)
At least five (5) years of clinical experience in a direct service provision to adults and/or children in a mental health setting is required
At least three (3) years of supervisory and management of mid-level employees experience is required
A valid automobile driver's license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work
Working knowledge of mental illness and substance use disorders
Excellent customer service skills with a recovery focus
Strong written, oral and interpersonal communication skills
Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite
Company
ReDiscover
What We Do: ReDiscover, a nonprofit community mental health center, provides comprehensive programs and services for men, women and children whose lives have been affected by mental illness and/or substance use disorders.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Craig (she/her)
President/CEO
Alicia De León, SPHR, SHRM-SCP
People Operations Business Partner
Company data provided by crunchbase