L'Oréal · 1 month ago
L'Oréal Luxe - Beauty Advisor
United States
Full-time
Onsite
Entry, Mid Level
$26/hr - $34/hr
2+ years expL'Oréal is the world's #1 beauty company, dedicated to innovation and sustainability. The Beauty Advisor role involves providing personalized customer experiences, building relationships, and achieving sales targets while embodying the L'Oréal Luxe brand values.
BeautyConsumer GoodsCosmetics
Responsibilities
Delivering the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer
Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Provide beauty /fragrance advice and consultation to create a meaningful & memorable customer experience, through human connection and by leveraging brand storytelling & beauty tech tools
Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalized service and merchandising standards
Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations
Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager
Building Client Relationships: Proactively build authentic relationships with customers, both instore and through digital channels, fostering loyalty and repeat business
Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations
Creating Engaging Experiences: Design and execute innovative, engaging events and animations that drive customer interest and excitement for L'Oréal Luxe brands
Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines
Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise
Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms
Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment
Professional Development: Upskill & constantly to adapt to the luxe, beauty and retail business evolution
People Management: As a team leader you will step up on management responsibilities when the management are absent. Ensuring rotas are followed correctly, breaks don’t overlap and ensuring the retail fundamentals are all in place, inc site and stock
Qualification
Required
2+ years of specialty retail store experience
Previous experience in customer service (preferably in the Beauty sector)
High School Diploma or GED required
Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store
Strong customer service mindset
Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate
Strong time management and organizational skills to manage high volume of in-store interaction
Digitally savvy – you pick up digital tools quickly and know how to be effective using social media
Embrace change as this role has room to grow and so does the successful candidate
Connect with our clients to provide good solutions and after sales/clientele
Must be able to work on your feet all day
Walk up and down a flight of stairs and/or ladder if necessary
Lift up to 25 lbs on a regular basis
Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays
Benefits
Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Company
L'Oréal
No.1 Beauty Group Worldwide. No.1 most innovative company in Europe (Fortune's ranking).
10001+ employees
H1B Sponsorship
L'Oréal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (6)
2022 (1)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
David Greenberg
CEO L’Oréal USA and President, North America Zone
Haley Cohen
Chief of Staff to the CEO of L’Oréal USA
Recent News
2025-11-14
2025-11-03
caixinglobal.com
2025-11-01
Company data provided by crunchbase