System One · 12 hours ago
Night Shift Administrative Assistant
System One is a leader in delivering outsourced services and workforce solutions across North America, and they have an immediate need for multiple Night Shift Administrative Assistants. The role involves performing administrative tasks during night shifts, including answering phone calls, documenting issues, and supporting troubleshooting efforts.
Staffing Agency
Responsibilities
Arrive on time and ready to assume shift responsibilities
Perform thorough shift turnover with the outgoing attendant
Answer incoming phone calls promptly at all times
Document new issues using a standard intake form during the initial call
Enter issue details into the designated online system
Contact appropriate on-call personnel (Electrical, Mechanical, or Software) based on caller input, using the daily on-call list
Notify the designated Issue Manager for the day when issues require War Room handling
Draft and send emails to customers and distribution lists to request approval to work issues from the War Room, using a standard email template
Include initial cost estimates provided by the Issue Manager, when required
If an issue is approved for War Room handling:
Support troubleshooting efforts by taking notes and recording discussions
Answer phones and log updates in the system
Provide status updates via email to the OCC and other stakeholders at designated times
Set up and manage conference calls
Perform end-of-shift turnover with the incoming attendant to ensure continuity
Qualification
Required
Exceptional verbal and written communication skills
Strong attention to detail and ability to document information accurately
Ability to remain calm, organized, and professional in a fast-paced or high-pressure environment
Proficiency with the following tools: Microsoft Outlook (email and meeting scheduling), Microsoft Word (document creation and editing), Microsoft Teams (chat, calls, and conference coordination), Browser-based data entry and collaboration systems / web applications
Benefits
Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
Company
System One
System One is a professional staffing firms.
H1B Sponsorship
System One has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (9)
2022 (10)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$301.8MKey Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired
Recent News
2026-01-06
Company data provided by crunchbase