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Motorola Solutions · 1 day ago

Field Service Technician - Salisbury, MD

Salisbury, MD

Full-time

Onsite

Entry, Mid Level

$50K/yr - $65K/yr

2+ years exp

Motorola Solutions is a global community focused on enhancing public safety through advanced communication technologies. The Field Service Technician will provide technical support and maintenance for specialized telecommunications systems, ensuring optimal performance and reliability.

Cyber SecurityTelecommunicationsVideo

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide technical support on specialized telecommunications systems and public safety product applications

Troubleshoot Motorola Solutions software-driven electronics, provision communication system infrastructure, perform optimization of RF and Broadband architecture including legacy analog, advanced digital P25 and data infrastructure

Maintain, optimize, test, support and document complex mission critical communications systems

Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results

Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

Continuous training in the latest technologies and troubleshooting techniques

Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations

Perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application related issues

Qualification

Telecommunications systems supportRFBroadband architectureNetwork installationConfigurationWired communications systemsLogging recording systemsSelf-management skillsPeople skillsProblem-solving skills

Required

Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract

Must possess a valid driver's license and have a clean driving record

Must be able to pass a background check

High School Diploma/GED

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Preferred

2 year Associates in Electronics or IT preferred

Unique combinations of both multi-site RF communications systems and/or computer/networking skills are preferred

2+ years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service Experience with one or more of the following: LMR, RF systems, RF interfaces, wired/wireless communication systems or networking equipment

Strong knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN)

Proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges

Experience with R.F. interfaces and systems such as transmitters, receivers, and antenna networks

Knowledge in standard telephony, dedicated data circuits, and packet switching techniques

Strong self-management skills and 'people' skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams

Able to solve customer problems quickly during stressful situations

Experience with logging recording systems